Management Executive

MODU K PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A management consulting firm in Singapore seeks a candidate to provide management and administrative support. Responsibilities include overseeing branch operations, coaching colleagues, participating in strategic planning, and ensuring customer satisfaction. A Bachelor’s degree and strong communication skills are required. The role offers opportunities to develop management experience in a dynamic environment.

Qualifications

• Must have a Bachelor's Degree in any field.
• Experience in management or related field is a plus.
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide quality management and administrative support.
• Oversee daily operations of the branch.
• Coach and develop colleagues.
• Assist in strategic planning and performance evaluation.

Skills

Strong verbal and written communication skills

Customer service orientation

Education

Bachelor's Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus