Management Executive

WALKING ON SUNSHINE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Une entreprise dynamique à Singapour cherche un professionnel pour fournir un soutien de gestion et administratif. Le poste implique la supervision des opérations quotidiennes, la formation des équipes et la participation à la planification stratégique. Le candidat idéal doit avoir un baccalauréat et une forte orientation client.

Qualifications

• Diplôme en gestion ou domaine similaire est un plus.
• Expérience en gestion ou domaine similaire appréciée.
• Passion pour le service client.

Responsibilities

• Assurer le soutien à la gestion et à l'administration.
• Surveiller les opérations quotidiennes de la succursale.
• Former et développer les collègues.

Skills

Communication verbale

Communication écrite

Orientation client

Education

Baccalauréat

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus