Management Assistant Officer (Research Coordinator)

National University of Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their public health research team. This role focuses on participant recruitment and data collection for vital health studies aimed at building a population health biobank. The ideal candidate will be proficient in both English and local ethnic languages, possess strong customer service skills, and be comfortable using tablets for data entry. This position offers an opportunity to contribute significantly to health research initiatives that impact the community. If you are a team player with excellent time management skills and a passion for public health, this role is perfect for you.

Qualifications

• Post-secondary qualifications with a good command of spoken English and local ethnic languages.
• At least 1 year of customer-facing work experience.

Responsibilities

• Recruiting participants for health research studies via phone or messaging.
• Managing participant flow and verifying survey completion status.
• Conducting interviews and accurately entering data.

Skills

Spoken English

Malay

Tamil

Mandarin

Cantonese

Hokkien

Teochew

Customer Service

Tablet Data Entry

Time Management

Education

Post-secondary qualifications

Tools

Tablet

Job description

Company Description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore.

Job Description

Organisation Profile
The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

Job Purpose
This role primarily involves the recruitment and data collection activities of the public health research projects under the SPHS unit that will contribute towards the building of a population health biobank for Singapore.

Duties & Responsibilities

1. Inviting target participants as defined above to take part in the relevant study by phone call or messaging;
2. Screening their eligibility for the study and making an appointment with them for the study procedures;
3. Provide logistical information for the interview and study site visit;
4. Manage participant flow at the study site visit and verify the participants' survey completion status;
5. Explaining the information in the study consent documents to the extent that the consent, if given, would be informed and voluntary;
6. Obtaining participants' consent before beginning any study procedures;
7. Interview participants according to the e-questionnaire and entering the responses accurately to the e-questionnaire via a tablet;
8. Timely completion of interview and registration of participants for their study site visit procedures before the cut-off time;
9. Timely preparation of required material and equipment for the study site visits;
10. Organise work outputs to be handed over to the QC supervisor; and
11. Any other responsibilities as required by future research projects.

Qualifications

Required Knowledge and Skills
Post-secondary qualifications with a good command of spoken English and Malay/Tamil/Mandarin/Cantonese/Hokkien/Teochew (to conduct interview with health research participants in local ethnic languages).
At least 1 year of customer-facing work experience.
Work hours are: 7.30am to 5.00pm on Mon, Tue, Thu and Fri; 7.30am to 12.30pm on either Sat or Wed depending on operation days of the study site.
Confident in using a tablet for data entry, retrieve and update records.

What Are We Looking For
We are looking for a team player capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management.

More Information

Location: Kent Ridge Campus
Organization: National University of Singapore
Department: Saw Swee Hock School of Public Health
Job Requisition ID: 27746