Management Assistant Officer, Alumni Relations

NATIONAL UNIVERSITY OF SINGAPORE; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading university in Singapore is seeking a dependable team member for its Alumni Relations department. This role involves providing administrative and logistical support for events and managing communications. Ideal candidates have 3-4 years of experience in administration or customer service and must be proficient in Microsoft Office. This position may require occasional work outside normal hours.

Qualifications

• 3-4 years of experience in administration, customer service, or events support.
• Strong interpersonal and communication skills.
• Proactive and able to work independently.

Responsibilities

• Provide support for Alumni Advisory Board meetings and alumni events.
• Assist in event-day operations including guest registration.
• Manage the alumni enquiry mailbox and helpline.

Skills

Administrative support

Event coordination

Customer service

Communication skills

Microsoft Office proficiency

Education

Diploma from a recognised Singapore polytechnic

Job description

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

NUS OAR

The NUS Office of Alumni Relations (OAR) fosters a lifelong relationship between the National University of Singapore (NUS) and its alumni. It provides a platform for alumni to stay connected with the University and each other through various programmes, events, and networking opportunities. OAR supports alumni in their personal and professional development, encouraging their involvement in university initiatives and community service. By promoting a vibrant and engaged alumni network in Singapore and globally, OAR aims to strengthen the NUS community, enhance its reputation, and contribute to the university's mission of excellence in education, research, and service to society.

Job Description

We are seeking a dependable and proactive team member to support the Alumni Relations department with administrative, event, and operational functions. This role is ideal for someone with 3–4 years of relevant experience who excels at both behind-the-scenes coordination and on-the-ground event support

Key responsibilities include:

• Provide administrative and logistical support for Alumni Advisory Board meetings, departmental meetings, visits, and alumni events.
  Assist in event-day operations, including guest registration and coordinating on-site logistics.
  Liaise with internal departments and external vendors to ensure timely and accurate delivery of services.
  Manage the alumni enquiry mailbox and helpline, responding promptly and professionally to queries and service requests.
  Maintain and update alumni records in the alumni database, ensuring data accuracy and confidentiality.
  Support basic finance processes such as raising Purchase Orders (POs) and processing Goods Receipt (GR) transactions.
  Monitor and manage department office asset inventory and pantry supplies.
  Coordinate internal mail and courier arrangements for the department.
  Perform general administrative duties and provide ad hoc support as required.
  

Qualifications

• Diploma from a recognised Singapore polytechnic, with 3–4 years of experience in administration, customer service, or events support.
• Strong interpersonal and communication skills.
• Proactive, resourceful, and able to work independently with minimal supervision.
• Highly organised, with attention to detail and the ability to manage multiple tasks or timelines effectively.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Team-oriented and a willingness to assist wherever needed.
• Willingness to work outside regular office hours and on weekends for events, when required.