Major Account Manager (Freight Forwarding)

UPS Asia Group Pte. Ltd.; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Major Account Manager to cultivate relationships with key clients and drive revenue growth. This role requires strategic planning and collaboration with internal teams to ensure service excellence. The ideal candidate will possess a Bachelor's degree and have proven experience in account management or sales, particularly in logistics. Strong negotiation and communication skills are essential, along with the ability to analyze data and market trends. Join this dynamic team and make a significant impact in a fast-paced environment!

Qualifications

• Proven experience in account management or sales, preferably in logistics.
• Strong negotiation and communication skills are essential.

Responsibilities

• Develop and maintain strong relationships with major clients.
• Lead contract negotiations and pricing discussions.

Skills

Account Management

Sales Strategy

Negotiation

Communication Skills

Data Analysis

Problem Solving

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Tools

CRM Software

Microsoft Office Suite

Job description

The Major Account Manager is responsible for managing relationships with key accounts to drive revenue and ensure customer satisfaction. This role involves strategic planning, customer engagement, and collaboration with internal teams.

Key Responsibilities

• Account Management: Develop and maintain strong relationships with major clients to understand their needs and ensure service excellence.

• Sales Strategy: Identify opportunities for growth within existing accounts and develop strategies to capture new business.

• Negotiation: Lead contract negotiations and pricing discussions to secure profitable agreements.

• Collaboration: Work closely with operations, marketing, and support teams to deliver solutions that meet client expectations.

• Performance Tracking: Monitor account performance and provide insights to senior management regarding account health and potential risks.

• Reporting: Prepare and present regular reports on account status, sales forecasts, and market trends.

Key Requirements

• Possess a Bachelor's Degree in Business, Marketing or related fields

• Possess proven experience in account management or sales, preferably in logistics or supply chain

• Display strong negotiation, communication and interpersonal skills

• Present strategic thinking with problem solving ability

• Able to adapt and showcase resilience in a fast-paced environment

• Demonstrate ability to analyze data and market trends

• Proficient in CRM software and Microsoft Office Suite