Maid Agency EA Personnel

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the domestic helper placement sector is seeking a dedicated individual to lead the full placement process. This role requires excellent communication skills and a results-driven approach to drive business growth while ensuring compliance with regulations. With a focus on client relationships, you will execute strategies that enhance customer experience and meet sales targets, making this a pivotal role in the organization.

Qualifications

• 1-2 years experience in maid agency with end-to-end placement knowledge.
• Familiar with MOM guidelines and industry standards.
• Willingness to travel when required.

Responsibilities

• Lead the domestic helper placement process from sourcing to post-placement support.
• Ensure compliance with MOM regulations and handle placement-related inquiries.
• Develop strategies to enhance customer experiences and expand market reach.

Skills

Communication

Interpersonal skills

Conflict resolution

Attention to detail

Organizational skills

Results-oriented mindset

Education

CEI (Certificate of Employment Intermediaries) certification

Job description

Key Responsibilities:

• Lead the full domestic helper placement process, from sourcing and candidate selection to interviews, contract preparation, and post-placement client support.
• Ensure full compliance with Ministry of Manpower (MOM) regulations and other relevant statutory requirements.
• Build and maintain strong client relationships; handle inquiries and promptly resolve placement-related concerns.
• Drive business growth by developing and executing strategies that enhance customer experience and expand market reach.
• Collaborate with management to define sales targets and actively work towards surpassing team goals.
• Stay up-to-date with the latest industry developments, regulatory changes, and best practices within the domestic helper sector.

Requirements:

• At least 1–2 years of experience in a maid agency, with a solid grasp of the end-to-end placement process.
• CEI (Certificate of Employment Intermediaries) certification is an advantage.
• Well-versed in MOM guidelines and current industry standards.
• Willing to travel overseas when required
• Excellent communication, interpersonal, and conflict-resolution skills.
• Able to work independently, juggle multiple priorities, and perform under pressure.
• Strong attention to detail with effective organizational skills.
• Results-oriented mindset with a proven track record in meeting or exceeding sales targets.