M10 - Product Manager

FPT Asia Pacific Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

A leading technology firm in Singapore is looking for a Product Manager to define and execute product vision and strategy. This role requires expertise in product development, stakeholder management, and strong technical knowledge in AWS and Salesforce. The ideal candidate should have over 3 years of relevant experience and possess the ability to influence and communicate effectively across diverse teams. This position offers competitive benefits and opportunities for professional growth.

Qualifications

• Minimum 3 years of experience in product management or related roles.
• Hands-on experience in full product development lifecycle.
• Relevant professional certifications (PMP, CITPM, Scrum Master) are advantageous.

Responsibilities

• Define and execute product vision and roadmap.
• Manage project scope, budget, and schedule.
• Lead stakeholder management across various functions.
• Ensure product readiness for deployment.

Skills

Product Management

IT Business Analysis

Agile methodologies

Cloud computing

Data analysis

Salesforce

Stakeholder Management

Analytical Skills

Education

Tertiary Education in relevant fields

Tools

Amazon Web Services (AWS)

Salesforce Service Cloud

Job description

Roles and Responsibilities

Product Strategy and Vision:

• Define and execute product vision, mission, and roadmap in collaboration with Product Owner and stakeholders.
• Identify digital transformation opportunities and develop go-to-market strategies.
• Manage product budget, secure funding, and monitor expenditure.

User Research and Design:

• Apply Design Thinking methodology to identify gaps and develop solutions.
• Conduct user research and experiments to validate solutions and improve user journey;
• Research Government landscape and competing solutions.
• Create data-driven analytics and insights for decision-making.

Product/Project Management and Delivery:

• Manage project scope, budget, schedule and reporting for development and maintenance projects.
• Oversee vendors and coordinate with application and infrastructure teams.
• Lead stakeholder management across business division, procurement and finance functions.
• Support IT systems procurement processes and ensure Service Level Agreements compliance for projects and incidents.

Requirements and Quality Assurance:

• Lead requirement gathering and review project deliverables (e.g. functional specifications, test plans and results, user guides and documentation).
• Plan and coordinate testing activities (User Acceptance, Security, Performance), Training and Implementation.
• Ensure product readiness for deployment and operations.

System Maintenance and Compliance:

• Analyse enhancements requests and coordinate maintenance with support teams;
• Ensure compliance with IT management, quality and security policies.

Knowledge and Skills

Educational and Experience Requirements:

• Tertiary Education in relevant fields is preferred
• Minimum 3 years of experience in product management or related roles
• Hands‑on experience in full product development lifecycle

Technical Knowledge:

Experience in:

• Product Management and IT business analysis
• Application solutioning design and testing
• Modern development practices such as Agile, Cloud, Design Thinking, and Product‑Centric Development
• Data analysis and product analytics
• Amazon Web Services (AWS) for deploying, managing, and scaling applications, including services such as EC2, S3, RDS, Lambda, and CloudWatch
• Salesforce platform, including experience with Salesforce Service Cloud and Agentforce, focusing on implementation, configuration, and integration for CRM solutions, process automation (e.g., flows, workflows), and reporting.
• Knowledge of current product trends, best practices and technologies
• Professional Certifications (Advantageous):
• Project Management Professional certification (PMP), Certified IT Project Manager (CITPM), Certified Scrum Master or equivalent
• Experience in Government projects and vendor management

Core competencies:

• Strong analytical, conceptualisation and problem‑solving skills
• Strong product management skills
• Effective communication and stakeholder management
• Customer‑oriented mindset with ability to influence