Luxury Watch & Jewelry Sales Specialist

Valiram; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Valiram is seeking a proactive luxury retail professional to drive sales of watches and fine jewellery in a prestigious Singapore store. You will deliver exceptional customer experiences, build lasting relationships with high-net-worth clients, and uphold brand standards every day.

The role requires strong communication, a sales-focused mindset, and the ability to manage inquiries, product demonstrations, and after-sales service while staying informed about the latest collections and promotions.

Qualifications

• Strong sales focus and ability to meet targets.
• Excellent communication and interpersonal skills.
• Proactive and energetic in a luxury retail environment.

Responsibilities

• Achieve individual and store sales targets for luxury watches and fine jewellery.
• Proactively engage customers to identify needs and recommend suitable products.
• Upsell and cross-sell complementary products and services.
• Develop and maintain a strong client portfolio to generate repeat business.
• Deliver exceptional luxury retail customer experiences.
• Build long-term relationships with high-net-worth and repeat customers.
• Handle customer inquiries, product demonstrations, and after-sales service requests.
• Follow up with clients regarding new collections, promotions, and special events.
• Maintain comprehensive knowledge of watch brands, jewellery collections, gemstones, precious metals, and industry trends.
• Communicate product features, craftsmanship, heritage, and value effectively.
• Uphold brand standards and represent the company professionally at all times.
• Support stock counts, inventory audits, and stock reconciliation activities.
• Ensure proper handling and security of high-value merchandise.
• Report inventory discrepancies and damaged items promptly.
• Process sales transactions accurately using POS systems.
• Adhere to company policies, security procedures, and luxury retail standards.
• Complete required documentation for sales, repairs, exchanges, and customer orders.
• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.

Skills

Sales experience

Customer service

Communication

Job description

Valiram is seeking a proactive luxury retail professional to drive sales of watches and fine jewellery in a prestigious Singapore store. You will deliver exceptional customer experiences, build lasting relationships with high-net-worth clients, and uphold brand standards every day.

The role requires strong communication, a sales-focused mindset, and the ability to manage inquiries, product demonstrations, and after-sales service while staying informed about the latest collections and promotions.