Luxury Goods Appraisal Specialist [Japanese Speaking]

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their customer service team. This role involves responding to customer inquiries via WhatsApp, explaining the purchasing process, and preparing quotations and invoices. The ideal candidate will possess Japanese language skills (JLPT N4 or above) to effectively communicate with Japanese-speaking clients. Whether you are an experienced professional or a newcomer eager to learn, this opportunity offers a dynamic environment where you can grow and make a meaningful impact. If you have a passion for customer service and enjoy working in a fast-paced setting, this position is perfect for you.

Qualifications

• Ability to communicate in Japanese to liaise with Japanese-speaking parties.
• Experience in customer service or willingness to learn.

Responsibilities

• Respond to customer enquiries via WhatsApp and explain purchasing processes.
• Prepare quotations and invoices for customer transactions.

Skills

Japanese Language Skills (JLPT N4 or above)

Customer Service Experience

Communication Skills

Job description

[Job ID: 779115]

Responsibilities:

1. Respond to customer enquiries via WhatsApp
2. Explain the purchasing process
3. Prepare quotations and invoices
4. Check the authentication of incoming luxury items and jewelry
5. Provide simple translation support

Requirements:

1. Able to speak Japanese (JLPT N4 or above) to liaise with Japanese-speaking related parties
2. Willing to work on weekends
3. Possess working experience in customer service or customer-facing roles
4. Non-experience candidates are welcome to apply

If you are interested in the role, please feel free to contact me at [e-mail].

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: Privacy Policy.

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771