Luxury Fashion Advisor - Dover Street Market Singapore

COMO Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Join COMO Pte Ltd as a Sales Associate where you'll provide exceptional customer service and engage with clients in a dynamic fashion retail environment. Your role includes assisting customers with product selections, achieving sales targets, and maintaining deep product knowledge. This opportunity is perfect for individuals passionate about fashion and customer relationship management.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Proficiency in maintaining client records and communications.

Responsibilities

• Greet and engage with customers warmly.
• Achieve individual and store sales targets.
• Build and maintain long-term customer relationships.

Skills

Customer Engagement

Sales Techniques

Product Knowledge

Job description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Join us and be part of brands like Supreme, Undercover, Comme des Garcons and more!

Job Responsibilities:

Customer Service:

• Greet and engage with customers warmly, creating a welcoming atmosphere
• Assist customers in finding suitable products based on their needs and preferences
• Provide personalized styling advice and recommendations
• Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Product Knowledge

• Maintain up-to-date knowledge of products, including features, benefits, and trends
• Educate customers on product care, fitting, and styling options
• Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business
• Maintain client records and follow up with personalized communications
• Notify customers about new products, events, and promotions