Luxury E-commerce & Customer Service Assistant (Part Time)

LOVEHOLIC CONSIGN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A luxury retail boutique in Singapore is seeking an E-commerce & Customer Service Assistant to support daily operations and engage with clients. Ideal candidates are team players with an interest in fashion and good communication skills. The role requires a commitment of 2-3 days a week and involves handling social media inquiries. Compensation depends on experience and includes performance bonuses.

Benefits

Company Bonus

Individual Performance Bonus

Qualifications

• Team player with attention to detail and drive for improvement.
• Enjoy human interactions and relationship building.
• Interest in fashion and style.

Responsibilities

• Support day-to-day retail and e-commerce operations.
• Advise clients on luxury fashion.
• Handle client inquiries via social media.

Skills

Customer service

Social media management

Photography

Videography

Content writing

Job description

We are a preloved luxury retail boutique and we are looking for a E-commerce & Customer Service Assistant to join our friendly & highly-effective team.

Job scope

• Provide the day-to-day retail and e-commerce operations support, e.g. pick & pack orders, stock management, display shelf management etc.
• Develop a good understanding on luxury fashion & advise our clients accordingly
• Handle in-bound client enquiries via social media (Instagram, Email, WhatsApp etc.)

Requirements

• Team player, willingness to learn, attention to detail, drive to constantly to improve oneself
• Enjoy human interactions and build relationship with people
• Interests in fashion & style
• Experience in customer service, social media, photography, videography, content writing will be advantageous
• Minimum commitment 2-3 days a week for 1 year. Must be able to work 1 weekend (Sat or Sun) each week. Our operational hours: 10AM-7PM.
• Right to work in Singapore required. We are unable to sponsor work permit
• Salary depending on experience. Company Bonus + Individual Performance Bonus