[LTA-TRO] TRAFFIC OPERATOR EXECUTIVE

Land Transport Authority (LTA) Singapore; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

Land Transport Authority (LTA) Singapore is seeking a proactive professional to join the Traffic Operations Command Centre. You will monitor real-time incidents, analyse ITS data and coordinate rapid responses while working with cross‑agency partners.

This role suits someone with a Diploma, readiness for shift work, and a knack for system thinking and decisive action under pressure to keep roads safe and traffic flowing.

Qualifications

• Must have a Diploma in any discipline.
• Willingness to perform shift work, including weekends and public holidays.
• Strong system thinking and analytical mindset.
• Ability to communicate effectively with stakeholders.
• Prior experience in a command centre or real-time operations is advantageous.

Responsibilities

• Monitor real-time traffic incidents via ITS platforms and sensors.
• Detect, flag and escalate incidents promptly.
• Collaborate with data and system teams to improve dashboards and automate workflows.
• Support contingency plans during incidents.
• Participate in contingency exercises and After Action Reviews.

Skills

Shift work

Team player

Situational awareness

Effective communication

Decision making under pressure

System thinking

Education

Diploma

Job description

What the role is

Be part of a future‑ready Traffic Operations Command Centre (OCC), where your tech‑savvy mindset, data‑driven and system integration thinking would help reshape how we manage real‑time traffic incidents. This role is ideal for candidates passionate about Intelligent Transport Systems (ITS), AI tools & digital integration, and who can thrive in fast‑paced operational environments with composure. The candidate will play a frontline role in managing real‑time traffic operations, while also collaborating across teams to elevate operational efficiency and responses through smart systems and analytics.

What you will be working on

• Monitor real‑time traffic incidents via the Intelligent Transport Systems (ITS) platforms & sensors
• Detect, flag & escalate traffic incidents accurately & promptly
• Identify traffic anomalies or trends via Artificial Intelligence (AI) / Video Analytics (VA) & other monitoring tools
• Monitor critical systems that enable OCC operations
• Liaise & coordinate response efforts with relevant internal stakeholders and government agencies
• Implement & support contingency plans during incidents
• Collaborate with data & system teams to improve dashboard visualizations and automate logic workflows
• Enhance incident strategies using data insights and decision‑support tools, such as refining trigger points for OCC alerts and escalation protocols
• Participate in periodic contingency exercises and conduct ‘After Action Reviews’ (AARs) to enhance operational readiness

What we are looking for

• Minimum Diploma in any discipline, preferably in fields related to IT, systems, engineering, or operations
• Willingness to perform shift work, including weekends & public holidays
• Technologically inclined team‑player, with strong situational awareness & ability to communicate effectively
• Ability to manage real‑time scenarios & make sound decisions under pressure
• Possess strong system thinking & analytical mindset, with a natural curiosity to improve workflows & outcomes
• Prior experience in a Command Centre or similar real‑time operational / smart‑system environment is advantageous