[LTA-TRO] DEPUTY MANAGER / MANAGER, TECHNOLOGY, OPERATIONS POLICY AND STRATEGY

Public Service Division; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Public Service Division in Singapore is seeking a Deputy Manager / Manager, Technology, Operations Policy and Strategy to shape road policies and drive transformation across road asset maintenance, traffic management, enforcement and compliance.

You will influence national-level operational policies and champion innovation while collaborating with stakeholders to keep Singapore moving safely and efficiently.

Qualifications

• 2 years of experience in any discipline.
• Experience in policy, strategy, operations or programme management is a bonus.
• Strong analytical and problem-solving skills with sound judgement.
• Excellent writing, presentation and communication skills.
• Independent and collaborative work style with growth mindset and interest in innovation and technology.

Responsibilities

• Develop, review and implement policies for road asset maintenance, traffic management, enforcement and compliance.
• Assess operational challenges and recommend practical interventions balancing operational needs and public interests.
• Review frameworks and processes to stay relevant and effective.
• Leverage technology, data and new operating models to improve policy effectiveness and service delivery.
• Drive strategic and transformation initiatives to strengthen road operations capabilities.
• Partner across divisions to align policies, processes and priorities.
• Engage senior management and represent the division in cross-functional groups.

Skills

Analytical thinking

Policy experience

Stakeholder engagement

Written communication

Job description

[What the role is]

DEPUTY MANAGER / MANAGER, TECHNOLOGY, OPERATIONS POLICY AND STRATEGY

[What you will be working on]

Join us to solve complex problems, shape policy and transform Singapore’s road operations, specifically on road asset maintenance, traffic management, as well as enforcement and compliance. You will influence national-level operational policies, champion innovation and work with stakeholders across the organisation to keep Singapore moving safely and efficiently.

What You’ll Do

• Develop, review and implement policies for road asset maintenance, traffic management, enforcement and compliance.
• Assess emerging operational challenges and recommend practical interventions that balance operational effectiveness, public needs and organisational objectives.
• Review frameworks and processes to keep them relevant, effective and future-ready.
• Leverage technology, data, new operating models and global best practices to improve policy effectiveness, operational efficiency and service delivery.
• Drive strategic and transformation initiatives that strengthen LTA’s road operations capabilities.
• Partner stakeholders across divisions to align policies, processes and operational priorities.
• Engage senior management, secure buy-in and represent the division in cross-functional workgroups and forums.

What You’ll Gain

• Influence policies and transformation initiatives that shape Singapore’s transport system.
• Build broad experience across policy, operations, technology and enforcement while working with diverse stakeholders.
• Grow professionally in a dynamic and collaborative environment that supports innovation and continuous improvement.

[What we are looking for]

We seek a curious, analytical and motivated individual who can turn complex issues into practical solutions. You should possess:

• Knowledge in any discipline with 2 years of experience working.
• Relevant experience in policy, strategy, operations, programme management or a related field will be a bonus.
• Strong analytical and problem-solving skills, with sound judgement and the ability to develop practical, evidence-based recommendations.
• Excellent writing, presentation, communication and stakeholder engagement skills.
• Ability to work independently and collaboratively, with a growth mindset and interest in innovation and technology.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.