Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.
Our mission is to help SMEs grow and scale both domestically and internationally.
Roles and Responsibilities
- Oversees a company's operational workflow, inventory, equipment, and personnel.
- Resolve operational issues and disputes promptly or prevent them from occurring.
- Maintain constant communication with managers, staff, and merchants to ensure proper operations, with brief summaries to management.
- Submit proposals or suggestions with supporting examples to improve workflow and increase profit margins.
- Develop, implement, and maintain quality assurance protocols, including onboarding documentation for all departments (Operational Handbook).
- Increase the efficiency of existing processes and procedures to enhance internal capacity.
Skills
- Responsible for daily operations, including physical tasks such as receiving, storing, picking, packing, inventory management, and worker-shift management.
- Meet warehouse operational SLAs through management, problem-solving, and employee coaching/training.
- Coordinate on-site with backend operations teams to ensure efficiency, safety, and accuracy.
- Analyze data reports to identify bottlenecks and improve performance.
- Continuously improve throughput and maintain a high level of delivery performance.
- Strong Excel skills and a proactive attitude.
- Proficient in management skills, multitasking, and warehousing operations.
Work Schedule & Benefits
- 5.5 workdays per week, with overtime when necessary.
- Monday to Friday: 9:00 am to 6:00 pm; Saturday: 9:00 am to 1:00 pm.
- Easily accessible: 3 bus stops from Joo Koon MRT Station and bus interchange.
- 10 days annual leave.
- Conducive working environment.
- Team bonuses.