Logistics Operations Executive

BAN SOON HUAT TRANSPORT TRADING; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Coordinator to support the Operations Manager and manage a growing fleet of drivers. This role involves coordinating job orders, liaising with customers and carriers, and ensuring timely completion of tasks. The ideal candidate will have a diploma in logistics and at least two years of relevant experience, along with strong communication skills in both English and Mandarin. Join a dynamic team where your contributions will directly impact operational success and customer satisfaction.

Qualifications

• Minimum 2 years of experience in manpower deployment/scheduling.
• Fluency in English and Mandarin is essential.

Responsibilities

• Support Operations Manager and manage fleet of drivers.
• Liaise with customers on enquiries and delivery schedules.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Fluency in English

Fluency in Mandarin

Manpower Deployment

Logistics Management

Education

Diploma in Operations/Freight Forwarding/Logistics Management

Job description

Job Description:

· Provide support and assistance to Operations Manager

· Manage our fast-expanding fleet of Drivers

· Response to new job orders and provide quotation to the customers

· Deploy job orders and route planning

· Liaise with customers on enquiries and delivery schedules

· Liaise with carriers and depot agents on incoming/outgoing shipments and containers collection/return

· Arrange equipment, loading/unloading schedules and requirements

· Manage route planning and deploy job orders to drivers via in-house system meticulously

· Follow up and update system on vehicles LM/LG cert expiry date, annual LTA inspection date

· Ensure all job orders are completed satisfactorily and timely

Job Requirements:

· Min with Diploma certification in Operations/Freight Forwarding/Logistics Management or equivalent

· Min 2 years of working experience in manpower deployment/scheduling

· Fluency in English and Mandarin (to liaise with mandarin speaking clients)

· Preferably with lorry crane experience/knowledge and able to determine load chart in order to advise on

customers’ needs and to issue quotation to customers

· Excellent customer service, communication and interpersonal skills

· Able to communicate comfortably via telephone, WhatsApp and email with customers

· Independent and a self-starter, with strong personal drive to initiate and implement.

· Highly motivated, self-driven and able to handle work pressure

· Good and dynamic team player

Working hours: Monday to Friday: 8.00am to 5.30pm
Sat: 8am to 12noon

Please indicate the below information in your resume or send what apps to 8660 4431:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work