Logistics Operations and Warehousing Supervisor

JC CONSULTING PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading multinational logistics firm is seeking a proactive Logistics Operations and Warehousing Supervisor to oversee daily operations. Responsibilities include managing warehouse activities, compliance, team supervision, and enhancing operational efficiency through system management and staff coordination.

Qualifications

• 3-5 years of hands-on experience in warehouse and logistics operations.
• At least 1 year in a supervisory role.
• Strong leadership and problem-solving skills.

Responsibilities

• Manage daily warehouse and logistics activities.
• Supervise warehouse staff and coordinate with teams to meet KPIs.
• Ensure compliance with safety standards and productivity.

Skills

Leadership

Communication

Problem-Solving

Inventory Control

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration

Tools

Warehouse Management Systems (WMS)

Inventory Control Systems

Microsoft Office Tools

Job description

Our client is a prominent shipping and logistics multinational, and they are looking for a proactive and hands-on Logistics Operations and Warehousing Supervisor to oversee daily warehouse and logistics activities. The role ensures efficient inventory handling, smooth inbound/outbound operations, compliance with safety standards, and overall warehouse productivity. This individual will supervise warehouse staff and collaborate closely with cross-functional teams to meet operational KPIs.

Key Responsibilities:

Warehouse Operations:

• Manage and coordinate container-related activities, including vanning, devanning, lifting operations, ensuring compliance with safety and operational standards.
• Supervise and guide workers on cargo handling especially for oversize or irregular heavy loads.
• Develop and implement method statements and risk assessments for non-standard operations or critical handling tasks.
• Ensure proper documentation of all warehouse activities, including job sheets, checklists, cargo condition reports, and implement systematic updates for traceability and audit readiness.

Logistics Coordination:

• Plan and schedule shift resources based on operational needs.
• Coordinate manpower deployment to meet order fulfilment timelines and customer requirements.
• Coordinate closely with transport providers and internal teams to ensure timely pickup, delivery, and resource allocation.
• Optimised storage and yard space, equipment, and labour.

Team Supervision:

• Lead and supervise a team of warehouse staff and outsource labours.
• Monitor daily work assignments and ensure efficient task execution.
• Provide on-the-job guidance and support to ensure productivity and discipline.
• Enforce compliance with standard operating procedures (SOPs) and safety regulations.
• Lead daily briefings and allocate tasks based on workload and priorities.

System & Process Management:

• Use warehouse management systems (WMS) and ERP platforms for inventory control and tracking.
• Maintain accurate logistics and inventory records for audit and reporting purposes.
• Identify and implement process improvements to enhance efficiency and reduce cost.

Compliance & Safety:

• Enforce adherence to workplace safety and health regulations (WSH).
• Lead the development, review, and implementation of Risk Assessments (RA) and Safe Work Procedures (SWP), lifting operations, method statement, coordinate Safety Orientation Course (SOC) course
• Support the implementation and maintenance of safety management systems, including BizSafe standard and ISO 45001 compliance.
• Conduct toolbox meetings, safety briefings, and facilitate timely incident/accident reporting.
• Issue and follow up on Corrective and Preventive Actions (CAPA) to address safety breaches or near-miss incidents.
• Monitor daily operations to ensure full compliance with Standard Operating Procedures (SOPs), legal requirements, and audit standards.

Office & Operational Coordination

• Liaise with office operations team for inbound/outbound scheduling, documentation, and order instructions.
• Track and report daily movement of goods, anomalies, and inventory discrepancies.
• Support safety and customer audit.

Customer & Stakeholder Engagement

• Serve as the first point of contact for customer service issues, operational queries and issue resolutions on the ground.
• Collaborate directly with clients, vendors, and transport partners to coordinate delivery schedules, manage special cargo handling, and align on expectations.
• Work independently to address and resolve customer concerns in a timely and professional manner, ensure minimal disruption to operations.
• Think proactively and apply out-of-the-box solutions to improve service quality, operational efficiency, and customer satisfaction.
• Build strong working relationships with both customers and suppliers to ensure continuous support, responsiveness, and long-term collaboration.
• Escalate complex or critical issues with proposed solutions to operation management for effective decision-making.

Requirements:

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field.
• 3–5 years of hands-on experience in warehouse and logistics operations, with at least 1 year in a supervisory role.
• Proficiency in WMS, inventory control systems, and Microsoft Office tools.
• Strong leadership, communication, and problem-solving skills.