Logistics Manager

Key Accountabilities

• Oversees the efficient movement, distribution, and storage of goods, ensuring timely and cost-effective delivery to customers.
• Manage inventory, transportation, and warehousing operations, and may also be involved in negotiating contracts and resolving logistics-related issues.
• Supervise subordinate on daily operations.
• Establish and maintain performance by systematically orienting, training, and developing subordinates; manage staff by counseling and disciplining; planning, monitoring and appraising job results.
• Complete operational requirements by scheduling and assigning employees; improving workflow and following up on work results to provide excellent support and service to our customers, maximize resources and minimize wastage for the Company.
• Source, evaluate, negotiate, engage, and assess the performance of the transport companies and forwarding agents; ensure compliance of their performance with our pre-determined customer service standards.
• Attend to dealer/customers’ complaints such as delivery, damaged units, short supply and returned units; make effective decisions regarding claims and exchanges of goods by the customer in line with respective policy and practices.
• Address customer inquiries and complaints related to deliveries and logistics.
• Any ad-hoc duties as assigned by the reporting officer.

Requirements

• Bachelor’s degree in supply chain management, logistics, business administration, engineering, or related discipline or equivalent experience.
• Minimum 2 years’ experience in supply chain at management level and inventory management, sales forecasting, and logistics.
• Good negotiation and problem-solving skills.
• Excellent communication skills, both verbal and written, necessary for interacting with clients, contractors, and other stakeholders.
• The ability to analyze complex issues, identify root causes, and develop effective solutions is crucial.