Logistics Export Executive (MNC)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for a customer service role. Responsibilities include direct contact with customers, ensuring timely communication and compliance in export processes. Ideal candidates will have a minimum diploma qualification and 5 years of experience in the industry. Proficiency in Excel, Word, and PowerPoint is essential.

Qualifications

• 5 years’ experience within the same industries/field.
• Good communication among all related departments.
• Ensure timely submission of monthly customer reports.

Responsibilities

• Direct contact with customers, providing friendly and reliable service.
• Process export work orders and check compliance.
• Liaising with stakeholders for shipment status.

Skills

Customer service

Communication skills

Export compliance knowledge

Education

Minimum Diploma qualification

Tools

Excel

Word

PowerPoint

Job description

Roles & Responsibilities

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• To answers all call within 3 ringing tone (without fail)
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern E.g. Ops, Warehouse, Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated.
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail
• Liaising with internal and external stakeholders for shipment status and handling
• Ensuring all shipments are duly accounted and arranged as per SOP
• Working with Sales / other function groups for special arrangements

Job Requirement

• Minimum Diploma qualification
• 5 years’ experience within the same industries / field
• Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)

How to Apply

Interested applicants, please click on “Apply Now” or submit your resume to [e-mail]

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171