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A logistics company in Singapore is looking for a Shipping Coordinator to manage shipping documentation and coordinate shipments. The ideal candidate must have at least 3 years of experience in shipping and a diploma, preferably in Logistics or Shipping Operations. Strong communication skills and knowledge of shipping processes are essential. This role also involves resolving customer complaints and managing shipping issues.
Remark: Able to start work immediately
Core Responsibilities:
Manage shipping documentation (e.g. import and export permits, Form D for transportation of Malaysia) and co-ordinate with carrier/freight forwarders for deliveries and shipments of raw materials from suppliers and finished goods to customers according to shipping schedule
Prepare LC shipping documents in compliance with LC requirements and handle LC shipments
Work with the Account department to monitor payments and invoices to determine release of cargo to customers
Work with the Warehouse Supervisor to co-ordinate shipment of finished products
Provide updates, resolve all shipping issues and communicate changes in shipping schedules to relevant stakeholders (Operations, Business Development, freight forwarders/agents, customers) when necessary
Work with the Business Development department to handle shipping-related customer complaints and make necessary arrangements to resolve issues when necessary
Arrange transportation for local delivery orders
Handle insurance claims in the event of loss or damage of cargo
Engage relevant stakeholders to review and improve shipping processes
Job Specifications:
Minimum education qualifications:
Diploma in any field, preferably in Logistics or Shipping Operations
Minimum years of experience:
3 years of relevant experience in shipping
Key job-specific competency requirements:
Knowledge of TradeNet system
Good knowledge of shipping and logistics processes
Good knowledge of Global Harmonised System
Good analytical and problem-solving skills
Highly meticulous and able to meet tight deadlines
Good communication skills
Knowledge of SAP B1 an advantage
Basic knowledge of Microsoft Office
Key Result Areas:
Timely and accurate shipping arrangements and documentation
Improvement in shipping processes