Logistics Executive

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Logistics Coordinator to oversee logistics operations. The candidate will be responsible for coordinating with 3PLs, resolving customer complaints, handling sales orders, and ensuring timely deliveries. A Diploma/Degree in Logistics or Supply Chain Management and at least 3 years of relevant experience are required. A competitive remuneration package and comprehensive benefits are offered.

Benefits

Comprehensive range of benefits

Qualifications

• Min 3 years relevant working experience in customer service, logistics.
• Proficient in MS Office with ISO9001 Internal Audit Certification preferred.
• Ability to work with minimal supervision and in a team.

Responsibilities

• Coordinate logistics operations and ensure timely delivery of orders.
• Resolve day-to-day operation issues and customer complaints.
• Propose operational improvements and consolidate orders.

Skills

Customer Service

Order Fulfillment

Logistics Support

Interpersonal Skills

Attention to Detail

Education

Diploma/Degree in Logistics or Supply Chain Management

Tools

SAP

MS Excel

ERP

Job description

• Report to the Logistics Manager and coordinate and collaborate, monitor and patrol all logistics 3PLs to ensure smooth operation and reliability in the Groups operation.
• Resolves and report day-to-day operation issues or customers complaints if any.
• Handle and process of sales orders based on customers requirements
• Perform timely data inputs and updates
• Coordinates Logistics Operation, arrange inventory allocation, monitor and ensure all orders are duly delivered to customer within a stipulated operation turnaround time.
• Liaise on product availability with overseas counterparts, planners, shipment arrangement with 3rd PL, warehouse and customers
• Maximize space utilization for all shipments
• Coordinate claims processing and shipment tracking
• Maintain the required operations turnaround time and provide supporting documents for accurate and timely customer billing
• Receive customers complaints or problems, coordinate clients wish and requirements with respective internal departments or 3rd Party Logistics Service providers and finally provide timely proposals and solutions to customers
• Maintain good relationship with customers by ensuring supply reliability
• Perform data updates into logistics to support operation
• Back-up fellow team members and provide guidance to lesser experienced members.
• Propose operational improvement and perform consolidation of orders for trading goods
• Performs monthly Stock and Order reconciliation and any other documentation required for month end operation.
• Support in Cross-departmental Audits and Documentations relating to Audit Compliance
• Any other ad-hoc functions

Requirement:

• Diploma / Degree in Logistic, Supply Chain Management or any related discipline
• Min 3 years of relevant working experience in customer service, order fulfillment, shipping, logistics support field from manufacturing industry
• Proficient in MS Office suites and ISO9001 Internal Audit Certification plus point
• Skilled in SAP/ERP SD , MS Excel and MM modules preferred
• Good inter-personal skills, details oriented
• Ability to work with minimal supervision and in a team

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

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