Singapore
On-site
SGD 60,000 - 80,000
Full time
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Job summary
A leading company in logistics is seeking a dedicated candidate for a role involving customer order management and shipment documentation. This position requires proficiency in logistics operations and communication skills, with training provided. Join an innovative team and contribute to critical logistics in biopharma and medical device sectors.
Qualifications
- Proficient in English; fluency in a second language is a plus.
- Knowledge in freight forwarding operations or similar role with import/export experience preferred.
- Experience with air forwarding operations and critical logistics is an advantage.
Responsibilities
- Process customer orders and shipment documentation.
- Coordinate shipments and handle operational requirements.
- Perform general administrative duties including data entry and billing.
Skills
Communication
Administrative Skills
Logistics Operations
Customer Service
Time Management
Education
Diploma or Advanced/Higher/Graduate Diploma
Professional Certificate/NiTEC
Tools
Cargowise
ParcelLogic-TMS
Microsoft Office 365
Job Description
- 4 or 5 days work week (44 hours) with rotating shift between day and night
- Process customer orders and routings
- Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
- Process import and export shipment documentation - Singapore and APAC
- Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
- Coordinating shipments and handling operational requirements
- Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
- Billings / Invoicing
- General administrative duties including data entry, filing etc
- Participate in other company projects and duties as assigned
- Salary commensurate with qualifications and experience. Training will be provided.
- Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
- Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
- Service/call center experience will have added advantage
- Proficient in both written and spoken English-Fluency in a second language is a plus
- Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
- Proficient with MS office applications
- Previous experience with Cargowise or ParcelLogic-TMS is a plus .
- Basic proficiency with Microsoft Office 365 Suite products