Logistics Coordinator

Thermo Fisher Scientific Inc.; Singapore; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Logistics Associate II to join their dynamic team in Singapore. In this role, you will be the key contact for couriers, ensuring smooth shipping and tracking of supplies. You will engage in critical operational meetings, support logistics coordinators, and help resolve quality events. The ideal candidate possesses excellent client service skills, strong analytical abilities, and the capacity to think critically. Join a team that values diverse experiences and perspectives, where your contributions will make a significant impact every day!

Qualifications

• Intermediate level of computer literacy.
• Knowledge of Good Clinical Practices.

Responsibilities

• Direct point of contact for couriers for shipping and tracking.
• Responsible for tracking and follow-up of all 3PL sample shipments.

Skills

Client Service Skills

Data Entry Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Join an outstanding team in Singapore at Thermo Fisher Scientific as a Logistics Associate II.

Job Responsibilities

• Reports to Team Lead Site Services or above
• Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.
• Responsible for the tracking and follow up of all 3PL sample shipments and shipments
• Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.
• Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operations
• Supports the site services logistics coordinators
• Coordinate the review and action required on custom reports
  • Request
  • Review
  • Action/Follow Up
• Supports in the investigation and solving of Quality Events
  • Delayed or missing shipments
  • All courier events and failures

Requirements

• Excellent client and phone service skills
• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
• Accurate data entry skills
• Superior analytical, interpersonal and time management skills
• Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
• Critical thinking and problem-solving skills to support quality decision making
• Proven negotiation and problem resolution skills
• Maintains confidentiality of client protocols and study data

Join us in our mission and become part of a team that values diverse experiences and perspectives. Be part of an environment where you can thrive and make a difference every day!