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A shipping company is seeking a coordinator to manage customer shipment requests and booking processes. The ideal candidate will have 1-2 years of experience in shipping or freight forwarding and be knowledgeable about export/import regulations. This role is essential for ensuring smooth operations and customer satisfaction.
RESPONSIBILITIES
1. To manage customer's shipment request and communicate promptly.
2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.
3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.
JOB REQUIREMENTS
1. Strongly preferred with at least 1-2 years' experience in shipping or freight forwarding
2. Preferred knowledge of export/import and transshipment regulations and requirements
Working hours
· Monday – Friday: 8am – 5pm
· Saturday: 8am – 12pm
Working Location
· 14 Tuas Avenue 6
Reporting Manager
· CS Manager