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A leading company in the retail sector seeks an administrative support professional to assist the operations team. The role involves managing backend processes, data entry, compiling reports, and ensuring efficiency within the store's operations. Ideal candidates will possess strong organizational skills and relevant experience in administrative tasks.
Job Summary:
Provide day-to-day administrative support to the operations team, ensuring smooth backend processes and timely reporting to support store efficiency.
Key Responsibilities:
Perform data entry and update records accurately and promptly.
Compile operational reports and KPIs within set deadlines.
Support general admin tasks such as leave tracking, uniform issuance, and document coordination.
Attend to incoming calls from retail stores and escalate where necessary.
Maintain organised filing and documentation systems.
Support any other ad-hoc duties assigned by the Executive or Supervisor.
Requirements:
GCE O-Level, N-Level, or equivalent qualification.
2–3 years of relevant administrative experience, preferably in retail or operations.
Proficient in Microsoft Excel, Word, and other basic IT tools.
Detail-oriented, reliable, and able to manage multiple tasks with minimal supervision.
A proactive team player with a positive and hands-on attitude.
Good communication skills and comfortable handling calls from internal stakeholders.