Logistic / Shipping Executive

HLNS SHIPPING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore seeks a Shipping Coordinator to manage day-to-day shipping and logistics operations. The role involves liaising with clients, updating customers, and handling shipping documentation. Ideal candidates should have experience in freight forwarding, strong communication skills, and proficiency in Microsoft Office. This position requires a detail-oriented and customer-focused individual ready to start on short notice.

Qualifications

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of international trade and shipping documentation.
• Able to problem-solve customer issues promptly.

Responsibilities

• Manage day-to-day shipping, logistics, and documentation.
• Liaise with clients and manage shipments.
• Update customers on shipment status.
• Handle inquiries and bookings via phone and email.

Skills

Communication skills

Problem-solving

Customer orientation

Attention to detail

Tools

Microsoft Office

System Software

Job description

Key Responsibilities

To be responsible with day-to-day shipping, logistics and documentation.

Liaise with clients, transporters, and operations team to manage sea and air import and export shipments

Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement;

Collect and forward required clearing and shipping documentation timely.

Manage shipping paperwork,documentation including import/export documents, BL, and permit declarations

Monitor and track shipment status until shipment is being release/ delivered to customer in good condition.

Handle inquiries and bookings via phone and email, and provide customer quotations.

Data entry, filing & procedural keeping of shipment schedules, quotes, invoices etc.

Any other ad-hoc duties as assigned.

Requirements

Experience in Shipping/Logistics within the freight forwarding industry is preferred

Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.

Basic understanding of international trade, shipping regulations, and documentation.

Ability to problem-solve and provide timely resolution to customer issues

Well-versed with Microsoft Office applications (Word, Excel, Outlook) and System Software.

Customer oriented with good interpersonal and communication skills.

A team player with good initiative, can do attitude and responsible.

Meticulous and detailed oriented.

Good command of English for both oral and written.

Able to start work in short notice.