Livestream Sales Admin

LIVECOMMERCE ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

LIVECOMMERCE ENTERTAINMENT PTE. LTD. is seeking a Channel Executive to support the Channel Manager in growing our brand channel. You will assist live-streamers with customer support and payments, and help plan social media strategies across FB and IG while coordinating overseas streams.

Ideal candidates have a diploma/degree in business-related fields, some retail experience, and strong Excel skills, plus bilingual Chinese/English abilities. Travel 50% and occasional overtime are required.

Qualifications

• Minimum Diploma/degree holders in business management, marketing, communications preferred but not required.
• Retail experience is preferred.
• Intermediate Excel understanding and skill preferred.
• Holding a driving licence and able to drive overseas (MUST).
• Able to cope with fast-paced and detail-oriented work.

Responsibilities

• Support Channel Manager to manage/create and grow our brand channel.
• Provide administrative support to live-streamers during shows, including customer support and payments administration.
• Establish brand channel strategy and marketing using FB/IG or other social media.
• Travel for overseas streams.
• Plan calendar of sales events (special streams or events).
• Support end-to-end operations, logistics and fulfilment for the brand channel.
• Post and plan social media contents.
• Review and analyse live stream data and prepare daily/weekly/monthly reports.

Skills

Excel

Bilingual (Chinese & English)

Driving licence

Retail experience

Education

Diploma/degree in business/marketing/communications

Job description

Job Title: Channel Executive (open part time and full time)

Report to: Channel Manager

Location: Singapore & Overseas

Role Responsibilities

• Support Channel Manager to manage/create and grow our brand channel.
• To provide administrative support to live-streamers during their live shows with customer support and payments administration.
• Establish clear brand channel strategy and positioning and marketing of the channel using FB and IG or other social media.
• Travelling for overseas streams.
• Planning calendar of sales events (Special stream or events).
• Support end to end operations and logistics and fulfilment for the brand channel.
• Posting and planning of social media contents.
• Review and analyse live stream data.
• Doing up daily/ weekly/monthly reports and KPI for the channel.
• Reconcile and prepare of delivery reports after livestream shows.
• Support sourcing new Merchants and live streamers.
• Merchants & Streamers Management.
• Customer Service.
• Other tasks as assigned by the hiring manager.

Opportunities/Progression

Great learning opportunity: As start-up company, we offer ample opportunity for you to learn things that you probably wouldn't be exposed to in other corporate organisation. Additionally, you will have direct access to the people behind the start-up and will be able to learn from them every step of the way. You will learn more about business strategy, marketing and sales, operations from the top management team.

Overseas Opportunities: There are tons of overseas opportunities and the potential to change the landscape of Livestreaming locally or overseas.

Competitive Career Path: Working in our company often experience more job satisfaction because you are typically more involved in the growth and evolution of the company. You would be promoted to Channel Manager; other functional directors’ opportunity is also available. The CEO has developed great excellent leaders in the company.

Qualification & Experience

• Minimum Diploma/degree holders, major in business management, marketing, communications etc. would be preferable but not a must.
• Retail experience is preferred.
• Intermediate Excel understanding and skill preferred.
• Holding a driving licence and able to drive in overseas. (MUST)
• Able to cope with fast work pace and meticulous to details.
• Candidates are required to be bilingual; livestream shows are done in both Chinese and English.
• Must be prepared to travel overseas (50%) for livestream shows when required.
• Willingness to work occasional overtime to accommodate various time zones.

About us

LiveCommerce Entertainment – a B2B Marketplace connecting Brands and Live Streamers to Start Live Selling on FB and IG Live. Live selling on FB/IG became a new way for people to stay engaged and entertained as they tuned in to Live Selling shows and connected and bonded with other viewers and hosts of the live shows.

Our mission is to Excite & Entertain by providing our customers Live shopping entertainment! We aim to build a B2B marketplace platform for brands and Live streamers that will dominate social commerce in Asia. Our company values continuous learning, inquisitiveness, being versatile and adaption as well as creating an exciting work environment.