Learning & Enablement Partner, Global Functions

TikTok; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Learning & Enablement Partner to foster productivity in Global Functions. This role involves collaborating with stakeholders to tailor training solutions and facilitate onboarding programs, enhancing efficiency and team effectiveness. Ideal candidates have experience in digital advertising and strong presentation skills.

Qualifications

• Experience in Training/L&D or client-facing roles.
• Strong stakeholder management expertise.
• Ability to develop training materials.

Responsibilities

• Lead New Hire Onboarding and Continuing Education.
• Cultivate relationships to identify learning needs.
• Develop and deliver training programs for efficiency.

Skills

Stakeholder management

Presentation skills

Facilitation skills

Learning development

Digital advertising

Tools

Learning Management System (LMS)

Learning Experience Platform (LXP)

Captivate

Elucidat

Job description

Responsibilities

About the Team

The Global Functions team exists to foster productivity and effectiveness of TikTok Global Functions teams by enabling and delivering high-quality learning at a global scale. We support: Business Marketing, Ecosystem Partnerships, Global Agency & Accounts, Global Gaming, Global Monetization Strategy, Marketing Science, and Sales Operations.

The Learning & Enablement Partner, Global Functions sits within the Business Training and Development Team and supports the learning needs of APAC Global Functions audiences. This role partners with business leaders and other key stakeholders to understand the unique learning needs of the audiences, and to provide best-in-class onboarding experiences for GBS Global Functions new hires and a sound framework for continued education, supporting efficiency and effectiveness.

Responsibilities include:

1. Learn core operations and objectives of teams within Global Business Solutions (GBS)
2. Establish collaborative relationships with business leaders and global training partners and within the Business Training & Development team
3. Actively support management and facilitation of New Hire Onboarding and Continuing Education programs
4. Lead training facilitation for team offsites, summits, and org-wide events as needed; work closely with global counterparts to support learning needs across regions
5. Cultivate relationships with GBS leaders and teams to identify learning needs and propose appropriate learning solutions
6. Develop and deliver continuing education programs targeted for functional efficiency and effectiveness
7. Curate and centralize learning content (videos, guides, presentations, playbooks, etc.) for ease of access and use by all teams
8. Evaluate need for and partner with training vendors to deliver targeted training solutions, when appropriate
9. Focus on impact measurement via training program data collection and analysis (e.g., surveys, assessments, certification, etc.)
10. Support other learning projects as needed

Qualifications

Minimum Qualifications:

• Experience in digital advertising preferably in Training/L&D, Client Services/Account Management, or Sales functions
• Senior stakeholder management expertise
• Passion for learning and people development
• Strong presentation and facilitation skills, including experience in virtual training facilitation and engagement techniques
• Experience developing training materials (e.g., presentations, videos, guides, etc.)

Preferred Qualifications:

• Entrepreneurial, persistent, and resourceful, with the ability to learn quickly
• Exceptional interpersonal skills and ability to develop strong working relationships
• Highly collaborative spirit
• Comfortable with ambiguity
• A can-do, positive attitude and a strong desire to get things done
• Experience successfully navigating a fast-paced, highly ambiguous start-up environment
• Proficiency in learning tools and platforms (e.g., LMS, LXP, and authoring tools - Captivate, Elucidat, etc.)

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, and connect. Our diverse teams create value, inspire creativity, and bring joy. We lead with curiosity, humility, and a desire to make impact. We embrace challenges, iterate constantly, and foster an "Always Day 1" mindset. Join us to create and grow together—possibilities are limitless.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and perspectives. Our platform connects people worldwide, and so does our workplace. We celebrate diversity and aim to reflect the communities we reach. We are passionate about this mission and hope you are too.