Learning & Development Manager

HYSSES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a Trainer to develop and facilitate engaging training sessions on product knowledge and sales techniques. Candidates should have a relevant qualification and at least 3 years of experience in L&D. We offer a competitive salary, comprehensive benefits, and opportunities for professional development.

Benefits

Competitive salary and performance-based bonuses

Comprehensive benefits package, including medical benefits

Opportunities for career advancement and professional development

Supportive and collaborative work environment

Qualifications

• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry.
• Ability to design effective training programs.
• Commitment to continuous improvement.

Responsibilities

• Develop and facilitate engaging training sessions on product knowledge and sales techniques.
• Design customized programs to address skill gaps.
• Provide one-on-one coaching and mentoring.

Skills

Excellent facilitation and presentation skills

Strong understanding of adult learning principles

Excellent communication and interpersonal skills

Proficient in data analysis

Ability to engage and motivate adult learners

Passion for learning and development

Education

Relevant qualification in Education, Human Resources, or Business

Job description

What you'll be doing

• Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics

• Identifying training needs and designing customized programs to address skill gaps

• Facilitate in-store training sessions on weekdays during retail hours.

• Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary

• Providing one-on-one coaching and mentoring to support the professional development of retail staff

• Collaborate with the HR and Operations teams to identify training needs and design customized modules.

• Collaborating with the management team to align training with the company's strategic objectives

• Monitor training effectiveness through feedback and KPIs to refine future programs.

• Maintaining training records and providing progress reports

What we're looking for

• Relevant qualification in a field such as Education, Human Resources, or Business

• Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry

• Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners

• Strong understanding of adult learning principles and the ability to design effective training programs

• Proficient in data analysis and using metrics to measure training impact

• Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels

• Passion for learning and development, with a commitment to continuous improvement

What we offer

• Competitive salary and performance-based bonuses

• Comprehensive benefits package, including medical benefits

• Opportunities for career advancement and professional development

• Supportive and collaborative work environment