Learning Centre Admin

Stalford Holdings Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution is seeking customer service and administrative staff to deliver excellent service in a fast-paced environment. This role involves attending to customer enquiries, managing registrations, and providing administrative support to teachers. Ideal candidates should have a passion for customer service and possess strong bilingual communication skills.

Qualifications

• O Level / Diploma holders required.
• Ability to work on rotating shifts including weekends.
• Bilingual in English & Mandarin.

Responsibilities

• Attend to walk-in customers and phone enquiries.
• Provide course consultation and follow-up.
• Perform general administrative duties.

Skills

Customer Service

Attention to Detail

Organizational Skills

Bilingual in English & Mandarin

Education

O Level / Diploma

Tools

MS Word

Excel

Job description

Job Description

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.

o Attend to walk-in customers and incoming phone enquiries

o Provide course consultation and ensure proper follow-up

o Handle and resolve general feedback and complaints

o Perform general administrative duties, such as data entry and filing

o Processing of new student registration and payment

o Provide administrative support to teachers, such as preparation of materials for classes

o Assist in ad-hoc matters when necessary

Job Requirements

o Candidate must possess at least O Level / Diploma holders

o Able to work independently

o Able to work on rotating shifts including weekends

o Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)

o Proficient in MS Word and Excel

o Passionate in customer service

o Meticulous and systematic with administrative procedures

o Work location : Parkway Parade, Tampines, Simei, Bedok, Tengah, Bukit Panjang, Jurong, Yishun, Tiong Bahru