Lead Systems & Operations Engineer - Public Safety Tech

HTX (Home Team Science & Technology Agency); Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

HTX is Singapore's Science and Technology agency delivering transformative solutions for public safety. The role focuses on systems management, project governance, and contract oversight to keep critical infrastructure running for public safety operations.

The candidate will manage Day 2 operations, coordinate with multiple PMTs, and ensure contracts are renewed or adjusted timely while maintaining security and compliance across HTSC systems.

Qualifications

• Bachelor's degree in Engineering or IT is required.
• Certifications PMP, CISSP, GCIH or GSEC are preferred.
• Knowledge of Government Home Team operations and systems is a plus.
• Strong troubleshooting and problem-solving abilities; good time management.

Responsibilities

• Assist Head (Systems Management) in managing HTSC Day 2 operations systems and infrastructure.
• Coordinate with Day 1 PMTs to align systems with technical specs and ensure proper handover documentation.
• Oversee system uptime, patching, security signatures, and certificate renewals to meet SLAs.
• Work with Facility Management and vendors for day-to-day system availability and maintenance.
• Raising Purchase Orders, contract variations, and ensuring SLAs and liquidated damages where needed.
• Communicate with vendors to ensure contract compliance and performance.

Skills

Project management

Vendor management

System administration

Documentation

Communication skills

Autonomous

Education

Bachelor's degree in Engineering or IT

Job description

HTX is Singapore's Science and Technology agency delivering transformative solutions for public safety. The role focuses on systems management, project governance, and contract oversight to keep critical infrastructure running for public safety operations.

The candidate will manage Day 2 operations, coordinate with multiple PMTs, and ensure contracts are renewed or adjusted timely while maintaining security and compliance across HTSC systems.