Lead Site Reliability Engineer, Electronic Trading Services

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase Bank, N.A. in Singapore is seeking a Lead Site Reliability Engineer within the Infrastructure Platforms for Electronic Trading Services.

You will lead, mentor and set direction for reliability initiatives across multiple domains, and act as technical lead for medium to large-scale products. You will conduct resiliency design reviews, break down complex problems for the team, and guide engineers while helping to prevent outages and financial losses through proactive engineering and

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, Data Science or related disciplines.
• 5+ years supporting critical security-focused applications in large-scale environments.
• Strong knowledge of reliability, scalability, performance, security and enterprise system architecture with toil reduction.
• Fluency in at least one language (Python, Java Spring Boot, .Net) and experience with low latency networks for Electronic Trading Services.
• Deep knowledge of observability and telemetry collection using Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Experience with CI/CD tools (Jenkins, GitLab, Terraform) and container orchestration (ECS, Kubernetes, Docker).
• Experience troubleshooting networking technologies and issues.
• Willingness to self-educate and teach new languages to team members.

Responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team.
• Leads initiatives to improve reliability and stability using data-driven analytics to improve service levels.
• Collaborates to establish service level indicators and objectives with stakeholders.
• Demonstrates deep technical expertise and resolves bottlenecks in designated domains.
• Acts as the main incident contact to identify and resolve issues quickly to avoid financial losses.
• Documents and shares knowledge within internal forums and communities of practice.

Skills

Python/Java/.Net

SRE practices

Observability

Education

Bachelor's Degree in Computer Science/Cybersecurity/Data Science

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

ECS

Kubernetes

Docker

Ansible

Job description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platforms, Electronic Trading Services , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• Formal training or certification with 5+ years supporting critical security-focused applications in large-scale environments
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.) and experience working on low latency networks for Electronic Trading Services
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Drive to self-educate and evaluate new technology & ability to teach new programming languages to team members

Preferred qualifications, capabilities, and skills

• Experience with Arista, Cisco, F5, and Fortinet devices
• Familiarity with network automation tools and techniques, such as Ansible
• Experience with Corvil and Wireshark