Lead / Senior UX Designer (Ministry of Education - Teachers’ Professional Development / Learning)

Government Technology Agency; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

The Government Technology Agency is seeking a Lead / Senior UX Designer to enhance teachers’ professional development through effective user experience solutions. This role involves conducting user research, facilitating workshops, and creating user-centric designs that improve learning experiences in Singapore's educational sector. Join us to drive impactful projects that contribute to the nation's Smart Nation vision and make a difference in the education landscape.

Qualifications

• Proficiency in research, ideation, prototyping, and testing with a user-centric approach.
• Ability to conduct workshops and collaborative sessions to align stakeholders.

Responsibilities

• Lead design and user experience efforts for teachers’ professional development.
• Conduct user research and facilitate workshops to gather insights.
• Design wireframes and prototypes and validate through user testing.

Skills

Service Design Expertise

UX Design Proficiency

Facilitation Skills

Communication Skills

Tools

Figma

Sketch

Adobe XD

Job description

Lead / Senior UX Designer (Ministry of Education - Teachers’ Professional Development / Learning)

About GovTech

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

Purpose & Objectives:

TheLead / Senior UX Designerwill leaddesign and user experience effortsfocused on enhancingteachers’ professional development and learning. This role requires strongservice design skillsto understand user journeys, identify pain points, and develop intuitive solutions that support teachers’ learning needs.

Objectives:

• Developuser-centric solutionsto improve teachers’ professional development and learning experiences.
• Applyservice design methodologiesto deeply understand user needs and translate them into practical, effective designs.
• Drivedesign-thinking processesto create solutions that address real-world challenges faced by teachers.
• Leadresearch, ideation, prototyping, and testing processesto ensure alignment with user needs and expectations.

Key Responsibilities:

1. Service Design and User Research:

• Conductuser interviews, focus groups, and concept testingto gather insights on teachers’ pain points and challenges.
• Facilitatekick-off workshopsto define objectives, gather requirements, and align on business perspectives.
• Translate research insights into actionable, user-centric solutions.

2. UX Design, Prototyping, and Testing:

• Designwireframes, prototypes, and user flowsto visualize and communicate concepts effectively.
• Validate designs throughconcept testing and user feedbackto ensure usability and relevance.
• Conductuser testing sessionsto gather insights and refine designs iteratively.
• Manage theend-to-end design process, from ideation and prototyping to feedback incorporation.

3. Stakeholder Engagement and Collaboration:

• Collaborate withMOE stakeholders, product teams, and educational leadersto ensure alignment with professional development objectives.
• Facilitateworkshops and ideation sessionsto co-create solutions with teachers and stakeholders.
• Clearly communicatedesign decisions and insightsto stakeholders and project leads.

Skills, Behaviours, and Attributes Needed:

• Service Design Expertise:Proficiency inresearch, ideation, prototyping, and user testingwith a user-centric approach.
• UX Design Proficiency:Skilled in creatingwireframes, prototypes, and user flowsusing standard UX tools.
• Facilitation Skills:Ability toconduct workshops and collaborative design sessionsto gather insights and align stakeholders.
• Communication Skills:Strong ability toarticulate design concepts and decisionsclearly and effectively.
• Proficiency in UX Design Tools:Competent in using tools likeFigma, Sketch, Adobe XD, or equivalent.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers