Lead Product Manager

TOOKITAKI HOLDING PTE. LTD.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

A leading company in the RegTech industry is seeking a Product Manager in Singapore to drive product strategy and development for their AI-powered financial crime prevention platforms. The role requires over 6 years of product management experience, fluency in Mandarin and English, and a strong customer-centric approach to ensure alignment with industry requirements, customer needs, and regulatory standards. Join Tookitaki to play a critical role in shaping solutions that transform the financial services landscape.

Benefits

Competitive salary with performance-linked bonuses

Flexible work arrangements

Fast-track career growth opportunities

Qualifications

• Minimum 6 years of experience as a Product Manager, preferably in B2B SaaS or fintech.
• Fluency in Mandarin and English required.
• Prior experience in Asia Pacific markets is a strong plus.

Responsibilities

• Define and deliver product features for AML and fraud prevention.
• Gather requirements from customers in the ASEAN and Greater China regions.
• Drive go-to-market readiness and monitor post-launch performance.

Skills

Analytical skills

Problem-solving skills

Customer-centric mindset

Cross-cultural communication

Education

Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field

Tools

Agile methodologies

Scrum processes

Jira

Confluence

Figma

Job description

Job Title: Product Manager

Department: Product

Location: Singapore

Reporting To: Head of Product

Tookitaki is seeking a Product Manager with a minimum of 4 years of product management experience and fluency in Mandarin and English to join our dynamic Product team. The Product Manager will play a critical role in driving the evolution of Tookitaki’s AI-powered financial crime prevention platforms—FinCense and the Anti-Financial Crime (AFC) Ecosystem—working closely with cross-functional teams and clients, particularly across the ASEAN and Greater China markets.

This is a high-impact role where you will be responsible for shaping features, gathering and prioritizing customer requirements, ensuring product-market fit, and enabling Tookitaki’s mission to build a trusted financial services ecosystem through real-time fraud detection and AML compliance solutions.

Position Purpose

The Product Manager will drive the definition, development, and delivery of Tookitaki’s next-generation financial crime compliance solutions. This role ensures that client needs, industry trends, and regulatory requirements are accurately translated into product roadmaps and deliverables. As Tookitaki continues its global expansion, especially in Mandarin-speaking regions, this role ensures that customer voices are heard, translated into actionable insights, and incorporated into the product strategy.

Key Responsibilities

1. Product Strategy & Roadmap Execution

• Define, prioritize, and deliver product features aligned with Tookitaki’s vision for AML and fraud prevention.
• Manage the product backlog, roadmaps, and release plans, ensuring timely delivery of product enhancements.
• Work closely with Sales, Customer Success, Engineering, and Data Science teams to ensure successful feature rollouts.

2. Customer & Market Insights

• Engage directly with customers (banks, fintechs, and regulators) across the ASEAN and Greater China regions to gather requirements, pain points, and feedback.
• Analyze industry trends, compliance regulations, and competitive landscapes to inform product decisions.

3. Requirements Gathering & Documentation

• Develop clear product requirements documents (PRDs), including user stories, acceptance criteria, and workflows.
• Collaborate with UI/UX designers to create wireframes and prototypes for key product features.

4. Cross-Functional Collaboration

• Act as the primary liaison between internal teams and customers, ensuring seamless communication and alignment.
• Conduct product demos, user acceptance testing (UAT) sessions, and enablement training for internal and external stakeholders.

5. Product Launch & Post-Launch Success

• Own the go-to-market readiness for product launches, working with marketing, customer success, and field teams.
• Monitor post-launch performance and adoption metrics to identify areas of improvement and further iteration.

6. Language and Regional Expertise

• Support regional clients and internal stakeholders by communicating effectively in both Mandarin and English.
• Translate client discussions, feedback, and regulatory nuances into actionable product insights for the development team.

Qualifications and Skills

Education

• Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field.

Experience

• Minimum 6 years of experience as a Product Manager, preferably in B2B SaaS, RegTech, fintech, or compliance technology.
• Prior experience engaging with clients in Asia Pacific markets, especially Mandarin-speaking regions, is a strong plus.

Technical Expertise

• Familiarity with Agile methodologies, Scrum processes, and modern product management tools (e.g., Jira, Confluence, Figma).
• Understanding of financial crime compliance (AML, fraud detection), AI/ML-driven products, or data platforms is a plus.
• Ability to work with technical teams on API design, data pipelines, and cloud-native product architectures.

Language Requirements

• Fluency in Mandarin and English (both verbal and written) is required.

Soft Skills

• Strong analytical and problem-solving skills with an attention to detail.
• Ability to influence without authority and collaborate across departments.
• Customer-obsessed mindset, with a strong focus on delivering value through product excellence.
• Excellent presentation, documentation, and stakeholder management skills.

Key Competencies

1. Customer-Centric Product Thinking: Deep empathy for client challenges and ability to translate into product features.
2. Strategic Roadmapping: Ability to define and prioritize product initiatives aligned with business goals.
3. Cross-Cultural Communication: Comfort in working across languages, cultures, and regions, especially Mandarin-speaking markets.
4. Execution Excellence: Proven track record of delivering products from ideation to launch in a fast-paced environment.
5. Data-Driven Decision Making: Leverages metrics, feedback loops, and market research to guide product choices.

Success Metrics

• On-time delivery of key product features with high adoption rates.
• Client satisfaction improvement in ASEAN and Greater China accounts through localized product enhancements.
• Increase in product usage metrics, retention, and expansion opportunities.
• Seamless coordination across Engineering, Data Science, Sales, and Customer Success teams for product launches.
• Timely gathering and execution of customer feedback loops to inform continuous product improvement.

Benefits

• Competitive salary with performance-linked bonuses.
• Flexible work arrangements and outcome-driven culture.
• Opportunity to work at the forefront of AI and RegTech innovation in financial crime prevention.
• Collaborate with industry-leading clients and partners across Asia and the Middle East.
• Fast-track career growth opportunities within a high-performing, award-winning organization.
• Exposure to global compliance landscapes and cutting-edge AML/Fraud solutions.

At Tookitaki, you’ll contribute to building the trust layer for financial services, enabling banks and fintechs worldwide to stay ahead of financial crime. If you are passionate about solving complex problems, building AI-driven solutions, and shaping market-leading products, we would love to hear from you!

Introducing Tookitaki

Tookitaki: The Trust Layer for Financial Services

Tookitaki is transforming financial services by building a robust trust layer that focuses on two crucial pillars: preventing fraud to build consumer trust and combating money laundering to secure institutional trust. Our trust layer leverages collaborative intelligence and a federated AI approach, delivering powerful, AI-driven solutions for real-time fraud detection and AML (Anti-Money Laundering) compliance.

How We Build Trust: Our Unique Value Propositions

1. AFC Ecosystem – Community-Driven Financial Crime Protection The Anti-Financial Crime (AFC) Ecosystem is a community-driven platform that continuously updates financial crime patterns with real-time intelligence from industry experts. This enables our clients to stay ahead of the latest money laundering and fraud tactics. Leading digital banks and payment platforms rely on Tookitaki to protect them against evolving financial crime threats. By joining this ecosystem, institutions benefit from the collective intelligence of top industry players, ensuring robust protection.
2. FinCense – End-to-End Compliance Platform Our FinCense platform is a comprehensive compliance solution that covers all aspects of AML and fraud prevention—from name screening and customer due diligence (CDD) to transaction monitoring and fraud detection. This ensures financial institutions not only meet regulatory requirements but also mitigate risks of non-compliance, providing the peace of mind they need as they scale.

Industry Recognition and Global Impact

Tookitaki’s innovative approach has been recognized by some of the leading financial entities in Asia. We have also earned accolades from key industry bodies such as FATF and received prestigious awards like the World Economic Forum Technology Pioneer, Forbes Asia 100 to Watch, and Chartis RiskTech100.

Serving some of the world’s most prominent banks and fintech companies, Tookitaki is continuously redefining the standards of financial crime detection and prevention, creating a safer and more trustworthy financial ecosystem for everyone.