Lead, Learning Excellence

Job Description:

Are you passionate about transforming adult education through innovative learning design and facilitation? NUS-ISS is seeking a Lead, Learning Excellence to spearhead the advancement of educational practices, fostering a culture of excellence that delivers high-quality, practice-oriented and impactful learning experiences. This role requires a dedicated professional with proven experience in curriculum design and instructional technology, especially in the context of executive education and postgraduate courses.

In this role, you will have the opportunity to integrate innovative learning technologies with practice-oriented pedagogy and andragogy to elevate learner engagement and drive exceptional learning outcomes. If you thrive in a dynamic environment and are eager to lead the way in shaping the future of adult education, we invite you to join us in this exciting journey.

Responsibilities

1. Partnership with Learning Facilitators in Curriculum Development
   • Collaborate with course managers to design robust learning outcomes for new/enhanced courses, adopting practice-based pedagogical standards in curriculum design.
   • Provide mentorship and support to learning facilitators in instructional methodologies and assessment techniques, utilising data and feedback to continuously improve learning strategies.
   • Develop and deliver immersion programmes for new course managers and new learning facilitators, including in-class observations and post-class coaching.
   • Identify and provide professional development opportunities for learning facilitators to enhance instructional skills and pedagogical/andragogical knowledge.
   • Manage and update LE digital assets and repositories for easy accessibility and reusability by learning facilitators.
2. Innovation in practice-oriented Learning Design
   • Lead the LE team to implement institute-wide initiatives, aimed at advancing learning practices and building a culture of excellence.
   • Lead new initiatives in collaboration with learning facilitators to explore innovative blended strategy in class design and integrate cutting-edge learning technologies for enhanced facilitator effectiveness and learning outcomes.
   • Facilitate the adoption of new learning methods and technologies across Practice to improve learner engagement and learning outcomes.
3. Quality Assurance on Learning Content and Methods
   • Establish and maintain robust quality assurance processes to uphold the effectiveness and standards of our learning programmes and delivery.
   • Conduct regular reviews of course content and delivery to identify improvement areas, tracking their effectiveness through data analysis.
   • Evaluate and introduce enhanced processes, systems and tools to improve the assessment of learning outcomes and the collection & analysis of learner feedback, driving continuous improvement in our learning programs and delivery.

Qualifications

• A Bachelor or Master degree in Education, Instructional Design, or equivalent related qualifications.
• At least 8 years of relevant professional experience, with a minimum of 5 years in curriculum development, instructional design, and delivering learning experiences using various methods for in-person, blended, online, and hybrid facilitation.
• Expertise in integrating learning technologies into practice-oriented pedagogy suitable for business professionals and graduate programmes.
• Excellent interpersonal skills with a proven ability to collaborate with learning facilitators (aka teaching staff) and Practice Chiefs, effectively gaining buy-in to implement pedagogical innovations.
• Strong analytical thinking to leverage data for insights and decision-making.
• Hands-on experience in project management to effectively plan & manage multiple simultaneous initiatives with competing priorities without compromising quality.
• A resourceful facilitator with a passion to mentor others in effective pedagogy, and with a proactive attitude towards exploring new approaches and tools to enhance educational practices.

More Information

Job requisition ID: 25482