Lead IT Business Analyst

Stryker Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Business Analyst to act as a liaison between business and technical teams. The role involves understanding business needs, documenting requirements, and collaborating with stakeholders across Asia Pacific to enhance processes and drive solutions.

Qualifications

• Minimum of 5 years of professional experience required.
• Experience with process mapping and documenting complex processes.

Responsibilities

• Build and maintain strong relationships with regional and functional teams.
• Collaborate with stakeholders to understand user requirements.
• Recommend changes to improve business outcomes.

Skills

Communication

Relationship Building

Process Optimization

Education

Bachelor in Information Technology

Bachelor in Business Administration

Tools

Agile Development

Job description

About the job:

The business analyst works to understand business needs and processes and to act as a liaison between the business and the technical team. He/she is responsible for building strong collaborative relationships with the ASEAN teams (Singapore, Malaysia, Thailand) as well as Hong Kong and Taiwan, with a specific focus on the sales and marketing teams and process owners. He/she is responsible for understanding business processes, eliciting, and documenting requirements, and coordinating communication among various business groups and IT technical teams.

What you will be doing:

• Build and maintain strong relationship with the regional and functional teams.

• Partner with business across Asia Pacific and technical teams globally to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements

• Define tangible use cases that align desired technology output to commercial objectives

• Recommend business process and system changes to improve efficiency and business outcomes.

• Ensure clear communication between business stakeholders and IT technical teams.

• Specializes in Commercial Excellence processes and participate in projects across Asia Pacific.

• Collaborate with stakeholders across Asia Pacific to understand user requirements and deliver Commercial Excellence projects across Asia Pacific.

• Participate in multi-country Commercial Excellence projects in East Asia.

Who are we looking for:

• Bachelors or Diploma required in Information Technology. Bachelors in Business Administration or Computer Information Systems preferred.

• Minimum of 5 years of professional experience is required.

• Experience with process mapping, documenting complex processes and presenting them in a clear and understandable format is required.

• Experience working with high level business stakeholders is required.

• Ability to understand, evaluate and recommend changes to business processes is required.

• Knowledge of Agile Development methodologies is preferred.

• Change management and communication management.

• Demonstrated strong communication and relationship-building skills

• Demonstrated ability to partner with business representatives at all levels to identify needs, define and document requirements, and drive solutions

• Demonstrated ability to develop detailed project requests or charters which include project objectives, success criteria, and requirements

• Experience in identifying opportunities for process optimization, process redesign, or development of new process/policies

• Demonstrated ability maintain clear communication channels with IT and business stakeholders

• Demonstrated ability to explain complex technical concepts to a non-technical audience

• Demonstrated ability to convert complex business functions into technical specifications