Lead, Inward Remittance & Cash Operations Center

United Overseas Bank Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks a Manager to lead and develop a team, oversee daily operations, and contribute to strategic initiatives within the department.

This role demands strong leadership and analytical skills, with a commitment to delivering exceptional results in a dynamic banking environment. You will manage budgets, ensure regulatory compliance, and drive service excellence while monitoring industry trends.

Qualifications

• Diploma and above
• Minimum of 5 years of experience in banking/financial services, with at least 2 years in a leadership or supervisory role
• Proven track record of successfully leading and motivating teams to achieve targets
• Strong understanding of financial products, services and market dynamics
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication, interpersonal, and presentation abilities
• Demonstrated ability to manage multiple priorities and work effectively under pressure
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

• Lead, mentor, and develop a team of professionals, fostering a high-performance culture and ensuring effective collaboration.
• Oversee daily operations within the assigned department, ensuring adherence to policies, procedures, and regulatory requirements.
• Develop and implement strategies to optimize processes, improve efficiency, and enhance service delivery.
• Manage and mitigate risks associated with departmental operations, ensuring compliance and data security.
• Analyze performance metrics, prepare reports, and present findings and recommendations to senior management.
• Collaborate with cross-functional teams to achieve organizational goals and support broader bank initiatives.
• Drive customer satisfaction by ensuring the delivery of high-quality services and addressing client needs effectively.
• Manage budgets and resources allocated to the department, ensuring cost-effectiveness and optimal utilization.
• Stay abreast of industry trends, market developments, and regulatory changes to inform decision-making and maintain competitive advantage.

Skills

Leadership

Analytical skills

Problem-solving

Decision-making

Communication

Presentation skills

Interpersonal skills

Team collaboration

Education

Diploma and above

Tools

Microsoft Office Suite

Job description

1011 United Overseas Bank Ltd in Singapore seeks a Manager to lead and develop a team, oversee daily operations, and contribute to strategic initiatives within the department.

This role demands strong leadership and analytical skills, with a commitment to delivering exceptional results in a dynamic banking environment. You will manage budgets, ensure regulatory compliance, and drive service excellence while monitoring industry trends.