Lead Engineer/ Engineer, Ops Systems Sustainment Centre

HTX (Home Team Science & Technology Agency); Singapore; On-site; SGD 85,000 - 130,000; Full time

Job summary

HTX Singapore, the Home Team’s Science and Technology agency, seeks an ICT/Systems professional for the Operations Systems Sustainment Centre to ensure continual operation and security across critical public-safety systems.

You will manage projects, vendor relationships, hardware/software refreshes, and implement secure, compliant solutions in line with government policies while supporting diverse Home Team environments.

Qualifications

• Tertiary qualification in Computer Science, Information Technology, Electrical and Electronics Engineering or its equivalent.
• Three (3) years or more of relevant work experience, preferably in ICT Operational Systems.
• Preferably have knowledge of command & control system, video management system, and/or IT application systems.
• Preferably possess crisis leadership, project management and/or system management skills.
• Possess strong analytical and troublshooting abilities.
• Ability to multi‑task and manage various Systems/projects simultaneously.
• Possess good written, presentation and communication skills.

Responsibilities

• Manage and monitor the existing Systems/projects to ensure their operation availability and serviceability.
• Manage vendors to ensure they meet contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions.
• Refresh the hardware and software of existing Systems (as projects).
• Identify, evaluate and recommend technical solutions that are cost effective and meet requirements, for the above.
• Procure the identified solutions by putting up budget papers and technical specifications.
• Plan and manage the progress and budget of projects and resolve arising issues so as to ensure the timely completion of the projects as scheduled.
• Remediate cybersecurity audit findings of Systems and ensure they are compliance to government policies.
• Manage and implement ICT security measures as prescribed under government policies.
• Implement and maintain ICT security and monitoring tools as required.

Skills

Cybersecurity knowledge

Security by Design

Crisis leadership

Project management

System management

Analytical skills

Troubleshooting

Communication skills

Multi-tasking

Education

Computer Science / IT / E&E Engineering

Job description

What The Role Is

HTX is Singapore's Science and Technology agency that brings together diverse scientific and engineering capabilities to develop transformative, operationally ready solutions for public safety. As a statutory board under the Ministry of Home Affairs, HTX works at the forefront of science and technology to empower the Home Team with cutting-edge capabilities. Guided by our mission to amplify, augment and accelerate the Home Team's advantage, we are committed to keeping Singapore the safest place on planet Earth.

What The Role Is

HTX is Singapore's Science and Technology agency that brings together diverse scientific and engineering capabilities to develop transformative, operationally ready solutions for public safety. As a statutory board under the Ministry of Home Affairs, HTX works at the forefront of science and technology to empower the Home Team with cutting-edge capabilities. Guided by our mission to amplify, augment and accelerate the Home Team's advantage, we are committed to keeping Singapore the safest place on planet Earth. Operations (Ops) Systems Sustainment Centre (SC) supports Singapore’s safety and security by supporting the Home Team through: Enabling business-as-usual (BAU) for the Home Team, Ensuring system longevity, enhancing availability and reliability, Rapid response (being everywhere at any time), Creating value through robust governance in maintaining adherence to compliance and standards. You play an important role in the implementation and maintenance of Systems for one of the Home Team Department (e.g. Singapore Police Force, Singapore Civil Defence Force, Singapore Prison Service, Immigration & Checkpoints Authority, etc.), ensuring their operational readiness at all times.

What You Will Be Working On

• Manage and monitor the existing Systems/projects to ensure their operation availability and serviceability.
• Manage vendors to ensure they meet contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions.
• Refresh the hardware and software of existing Systems (as projects).
• Identify, evaluate and recommend technical solutions that are cost effective and meet requirements, for the above.
• Procure the identified solutions by putting up budget papers and technical specifications.
• Plan and manage the progress and budget of projects and resolve arising issues so as to ensure the timely completion of the projects as scheduled.
• Remediate cybersecurity audit findings of Systems and ensure they are compliance to government policies.
• Manage and implement ICT security measures as prescribed under government policies.
• Implement and maintain ICT security and monitoring tools as required.

What We Are Looking For

• Tertiary qualification in Computer Science, Information Technology, Electrical and Electronics Engineering or its equivalent. Knowledge of Cybersecurity, Security by Design or its equivalent will be an added advantage.
• Three (3) years or more of relevant work experience, preferably in ICT Operational Systems. Experience in Security Information and Event Management, vulnerability assessment and penetration testing and cloud security will be an added advantage.
• Preferably have knowledge of command & control system, video management system, and/or IT application systems.
• Preferably possess crisis leadership, project management and/or system management skills.
• Possess strong analytical and troubl‑shooting abilities.
• Ability to multi‑task and manage various Systems/projects simultaneously.
• Possess good written, presentation and communication skills.

All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.