Lead, Commercial Excellence

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Reporting to the General Manager, Commercial Excellence & Pricing Governance, you are responsible for supporting the delivery of a world-class commercial organization by identifying, developing, and implementing best-in-class sales and marketing management processes and tools.

This role is based in Singapore.

Key Accountabilities:

Benchmarking and Gap Assessment

• Regularly benchmark the commercial performance of the organization internally and externally against the industry.
• Conduct gap assessments and identify opportunities to improve effectiveness in all aspects of commercial activities.

Develop and drive commercial excellence initiatives

• Lead and champion the organization in developing, designing, and implementing key initiatives in areas such as but not limited to:
• Pricing Excellence
• Cost and Margin Analysis
• Customer Management
• Customer Segmentation
• Commercial Offerings
• Value Proposition
• Sales Force Effectiveness
• Channel Management
• Performance Management
• Competency Excellence
• IT tools

Performance Management

• Deploy and oversee governance around the implemented initiatives.
• Develop and monitor KPI dashboards for regular review.
• Analyze gaps in non-compliance and recommend corrective actions.

Cross Functional Team Leadership

• Conduct regular reviews and discussions with senior leadership on key initiatives, progress, and regional performance benchmarks.
• Communicate regularly with regional sales management to identify gaps and recommend solutions for best-in-class performance.

Project Management

• Maintain the standard project management framework and act as a network champion to guide and support project implementation using the i5 methodology.
• Manage project portfolio tracking to support and optimize resources based on priority.

About You:

• Bachelor’s Degree in Business, Economics, or Engineering.
• An MBA is advantageous.
• Minimum 6 years of relevant experience in petrochemical or related industries.
• Thorough understanding of customer and value chain segments.
• Strong knowledge of marketing and sales management techniques and tools.
• Excellent organizational and project management skills.
• Strong analytical skills with attention to detail and the ability to see the big picture.
• Self-initiative with the ability to propose pragmatic new ideas and approaches.
• Advanced proficiency in PowerPoint.
• Excellent communication and presentation skills, capable of engaging with senior management, colleagues, and external customers.
• Ability to manage key stakeholders in a large, complex, and evolving organization, achieving alignment.
• Strong team player, fostering stakeholder relationships and a culture of continuous improvement.
• Ability to multitask, react quickly to needs, and meet tight deadlines.
• Cultural sensitivity to region-specific practices.