Lead, Commercial Excellence

About the Role:

Reporting to the General Manager, Commercial Excellence & Pricing Governance, you are responsible for supporting the delivery of a world-class commercial organization by identifying, developing and implementing best-in-class sales & marketing management processes and tools.

This role is based in Singapore.

Key Accountabilities:

Benchmarking and Gap Assessment

• Regularly benchmark commercial performance of the organization internally and externally vs. industry.
• Conduct gap assessment and identify opportunities to drive effectiveness in all aspects of commercial activities.

Develop and drive commercial excellence initiatives

• Lead and be the champion for the organization in developing, designing and implementing key initiatives in areas like but not limited to:
• Pricing Excellence
• Cost and Margin Analysis
• Customer Management
• Customer Segmentation
• Commercial Offerings
• Value Proposition
• Sales Force Effectiveness
• Channel Management
• Performance Management
• Competency Excellence
• IT tools
• Utilize project management discipline to execute the key initiatives and deliver the milestones timely.
• Communicate effectively and provide training support to the organization to ensure full understanding of the new processes and tools.
• Conduct regular feedback session/survey from the organization on the effectiveness of the new initiatives as part of the steps in i5 project management.

Performance Management

• Deploy and drive governance around the implemented initiatives.
• Develop and monitor KPI dashboard for regular review.
• Analyze gaps of non-compliance and recommend corrective actions.

Cross Functional Team Leadership

• Conduct regular review and discussion with the senior leadership team on key initiatives progress and achievements, internal benchmark performance among regions.
• Communicate regularly to regional sales management leadership on regional performance, identify gaps and recommend solutions to achieve the best-in-class performance.

Project Management

• Maintain the standard project management framework and act as network champion leader to provide guidance and support to the organization in implementing projects using i5 methodology.
• Manage project portfolio tracking to support and optimize project resources based on priority list.

About You:

• Bachelor’s Degree in Business / Economics / Engineering.
• MBA will be an advantage.
• Minimum 6 years’ relevant working experience in petrochemical or similar industry.
• Thorough understanding of customers and value chain segments.
• Thorough knowledge of marketing & sales management techniques and tools.
• Strong organizational and project management skills.
• Strong analytical skill – with attention to details combined with the ability to see the big picture.
• Self-initiative and ability to propose pragmatic new ideas / approaches.
• Advanced proficiency in PowerPoint.
• Excellent communication and presentation skills – ability to communicate effectively with senior management, colleagues and internal/external customers.
• Ability to manage key stakeholders in a large, complex and evolving organization and achieve alignment.
• Strong team player to build key stakeholder relationships, developing a continuous improvement culture and facilitating best practice sharing.
• Ability to multi-task, react at short notice to internal and/or external customer needs and deliver against tight deadlines.
• Cultural sensitivity to region-specific local practices.