Lead Business Analyst

Thoughtworks Inc.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

A global technology consultancy seeks a Business Analyst to bridge the client and development teams. You'll define software outcomes and create impactful solutions across various sectors, ensuring delivery of business-critical software that provides real value. Join a client-focused team in a thriving environment prioritizing growth and innovation.

Benefits

Career development tools and programs

Collaborative culture

Qualifications

• Proven track record of impactful software delivery in collaborative teams.
• Well-versed in Agile, Lean, and Continuous Delivery methodologies.

Responsibilities

• Maintain product roadmaps and generate impactful solutions.
• Facilitate analysis workshops and manage product backlog.

Skills

Agile methodologies

Lean principles

Continuous Delivery

Stakeholder management

Story-writing

Conflict resolution

Coaching

Workshop facilitation

Job description

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time.

Due to project requirements, candidates must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application.

Job responsibilities

• Understand a client's business problems to build, maintain, and evolve product roadmaps that generate impactful solutions.
• Ensure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and shared outcomes.
• Assess the current situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value.
• Facilitate analysis workshops through “innovation games” with senior client stakeholders to outline business vision, objectives, product roadmaps, and project release plans.
• Help companies from various industries achieve true, differentiating outcomes and engage with and influence senior business stakeholders on the client side.
• Liaise between the client and your team, including SMEs, C-suite executives, developers, QA, tech architects, UX designers, and project managers, to manage the product backlog and oversee software delivery. This may also involve acting as the Iteration Manager/Scrum Master.
• Work in agile teams that facilitate organizational transformations for medium- and large-scale businesses.
• Participate in the Analyst community to share knowledge, mentor, and promote Agile, Lean, and Continuous Development best practices.

Job qualifications

Technical skills

• Proven track record of delivering impactful software, preferably within collaborative delivery teams.
• Attention to detail, a practical approach to story-writing and delivery, and the ability to connect overarching client strategies to team outcomes.
• Enjoy identifying root causes of client pain points, validating business opportunities, and partnering to deliver solutions.
• Well-versed in Agile, Lean, and Continuous Delivery methodologies, with a passion for mentoring others.
• Experience modeling business processes using various tools and techniques to facilitate requirement elicitation sessions.
• Capable of designing and facilitating workshops with business stakeholders to define vision, objectives, roadmaps, and release plans.
• Knowledgeable about current tech trends and able to relate them to real-world business challenges at project or program levels.

Professional skills

• Enjoy coaching, leading teams, and sharing knowledge with others.
• Skilled in prioritization, stakeholder buy-in, and conflict resolution.
• Resilient and adaptable in ambiguous situations, with a passion for solving problems from both technical and business perspectives.

Other things to know

Learning & Development

At Thoughtworks, there is no one-size-fits-all career path. Your development is supported by interactive tools, various programs, and a collaborative culture that values growth. We aim to empower our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that combines strategy, design, and engineering to foster digital innovation. For over 30 years, our clients trust our autonomous teams to create solutions that go beyond the obvious. Our diverse team includes computer science graduates, seasoned technologists, self-taught developers, and career changers, all learning and challenging each other. Our cultivation culture has earned numerous awards worldwide.

Join Thoughtworks and thrive. Together, our curiosity, innovation, passion, and dedication overcome the ordinary.

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