Lead BA, Corporate Digital Banking Platform

NTT Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

NTT Singapore Pte Ltd is seeking experienced Business Analysts to support the transformation of our Corporate Digital Banking platform. You will work closely with product owners to document new platform behaviour, collaborate with UX design and technology teams to shape the user experience and system design for Corporate and SME customer journeys.

The role requires strong analytical, communication, and stakeholder management skills, with experience in Agile/Scrum environments and tools like

Qualifications

• 5+ years of experience as a Business Analyst preferably on digital platforms with corporate or business banking domain.
• Familiarity with digital platforms offering transactional banking, user access management, trade services, or payment workflows for business clients.
• Strong skills in writing user stories, process maps, and functional documentation.
• Experience working in Agile/Scrum environments with tools like JIRA, Confluence, and Figma.
• Ability to grasp complex business processes and translate them into clear specifications and workflows.
• Ability to work with cross-functional teams across product, UX, tech, and compliance.
• Excellent analytical, communication, and stakeholder management skills.

Responsibilities

• Define and document functional and non-functional requirements for business banking capabilities (accounts, payments, cash management, corporate cards, trade finance, loans, user administration).
• Develop business process flows, user journeys, and functional specifications reflecting corporate client needs.
• Collaborate with UX/UI designers to ensure screens meet usability standards and align with requirements.
• Liaise with technology teams to translate requirements into scalable technical design.
• Support backlog grooming, sprint planning, and feature validation for timely delivery.
• Contribute to UAT planning and execution, including writing acceptance criteria and validating test outputs.

Skills

Analytical thinking

Stakeholder management

Process mapping

Documentation

Tools

JIRA

Confluence

Figma

Job description

NTT Singapore Pte Ltd is seeking experienced Business Analysts to support the transformation of our Corporate Digital Banking platform. You will work closely with product owners to document new platform behaviour, collaborate with UX design and technology teams to shape the user experience and system design for Corporate and SME customer journeys.

The role requires strong analytical, communication, and stakeholder management skills, with experience in Agile/Scrum environments and tools like