Powering the Future with AIDA
To lead the next phase of our AI evolution, we've launched a new business unit AIDA - Artificial Intelligence & Data Analytics - a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate, innovate, and serve to embed intelligence into every layer of our business.
At Singtel, this is more than a technology upgrade. It's a strategic transformation that redefines how value is created across the enterprise core-augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people, platforms, and processes under one cohesive strategy. Our mission is to build AI literacy and foster a culture where intelligence empowers people.
We welcome you to join us on a transformational journey that's reshaping the telecommunications industry - and redefining what's possible with AI at its core. Grow with us in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do.
About the Role:
- Lead implementation and operation of Central AI Kitchen's shared Agentic AI Platform Services running on RE:AI's IaaS using Red Hat OpenShift or equivalent container platforms.
- Own and evolve platform capabilities supporting secure interaction between AI agents, enterprise systems and tools, including MCP services, MCP/API gateways, agent identity and agent registry.
- Develop reusable platform patterns and services to enable application teams to build, onboard and operate governed enterprise AI agents.
- Contribute to the security, scalability, interoperability, resilience and reliability of agentic AI services.
- Lead and coordinate a hybrid engineering team across Singapore and India, providing technical direction, work planning, mentoring and delivery oversight.
- Collaborate with AI architects, infrastructure teams, cybersecurity, application teams and other AI Platform Engineering leads.
How You will Make An Impact:
- Lead implementation and lifecycle management of assigned agent services on Central AI Kitchen.
- Design, implement and operate MCP servers and MCP gateway capabilities to provide standardized and governed connectivity between AI agents, enterprise tools, APIs and data services.
- Implement agent identity and authentication capabilities in collaboration with NCS development team to establish trusted identities for AI agents and support secure agent-to-tool, service-to-service and agent-to-agent interactions.
- Implement and operate an enterprise agent registry supporting agent discovery, metadata management, ownership, lifecycle status and governance.
- Design and implement agent and tool gateway capabilities to govern access, routing, policy enforcement and integration with enterprise services.
- Establish reusable standards and onboarding patterns for agents, MCP servers, tools, APIs and other agentic AI components.
- Implement security controls for authentication, authorization, secrets management, tool access and least-privilege execution by AI agents.
- Integrate assigned platform services with enterprise infrastructure and security services, including IAM, API management, secrets management, SIEM, logging and cybersecurity controls.
- Support implementation of agent-to-agent interoperability and emerging agent communication standards where applicable.
- Lead and coordinate engineers across Singapore and India, including work planning, technical direction, task allocation and delivery tracking.
- Establish effective engineering practices across the hybrid team, including coding standards, documentation, design reviews, testing, knowledge sharing and technical handovers.
- Coordinate delivery across internal staff, offshore engineers, vendors and other platform teams to ensure assigned capabilities are delivered and operated effectively.
Skills for Success:
- Bachelor's degree in Computer Science, Engineering, or a related field
- 8+ years of experience in platform engineering, cloud-native infrastructure, or data/AI platform roles.
- Experience in platform implementation on Kubernetes/OpenShift
- Experience designing or integrating enterprise APIs, gateways, identity platforms or distributed application services.
- Experience leading implementation of platform components and providing technical direction to engineering teams.
- Experience coordinating delivery across multiple engineers, teams or geographical locations