Launch Execution Manager, Lifecycle Management

WS Audiology; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

WS Audiology is seeking a Launch Execution Manager to drive end-to-end product launches and lifecycle activities from an Operations perspective. You will coordinate cross-functional teams, plan readiness, and manage hypercare to ensure smooth go-lives across the global portfolio.

The role requires strong project management skills, knowledge of PM methodologies, and familiarity with SCM and Operations structures. Experience in regulated industries and Agile/PM certifications are advantageous.

Qualifications

• Excellent project management skills and familiar with Project Management Methodologies.
• Good understanding of SCM Framework and Operations Structure.
• Background in regulated industry will be an advantage.
• Program Management or Agile Project Management certification considered an advantage.

Responsibilities

• Drive end-to-end execution of product launches from an Operations perspective.
• Plan and lead launch readiness activities, including hypercare setup, cross-functional alignment, and go-live preparation.
• Facilitate hypercare forums to actively manage issues, track progress, and ensure timely resolution before and after launch.
• Act as the central coordination point within Operations during launches and transitions.
• Ensure clear communication, alignment, and follow-up across stakeholders to drive execution and resolve dependencies.
• Execute lifecycle transitions, including product changes and phase out, ensuring alignment across functions and sites.
• Ensure structured and controlled implementation of changes to minimize operational and customer impact.
• Identify, manage, and mitigate risks related to product transitions, including supply constraints, obsolescence, and capacity challenges.
• Contribute to improving launch and lifecycle execution processes, including hypercare structure, tools, and ways of working.
• Support increased transparency, efficiency, and execution discipline across Operations.

Skills

Project management

PM methodologies

SCM framework

Operations structure

Agile project management

Regulated industry

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a launch execution manager who will drive end-to-end execution of product launches, lifecycle activities and global Operations. The role is responsible for ensuring that product introductions, changes, and phase outs are implemented effectively and with minimal disruption across operations.

By driving cross-functional coordination and execution discipline, the role enables reliable launches, smooth product transitions, and strong operational performance across the global portfolio.

What you will do

• Drive end-to-end execution of product launches from an Operations perspective.

• Plan and lead launch readiness activities, including hypercare setup, cross-functional alignment, and go-live preparation.

• Facilitate hypercare forums to actively manage issues, track progress, and ensure timely resolution before and after launch.

• Act as the central coordination point within Operations during launches and transitions.

• Ensure clear communication, alignment, and follow-up across stakeholders to drive execution and resolve dependencies.

Lifecycle transitions:

• Execute lifecycle transitions, including product changes and phase out, ensuring alignment across functions and sites.

• Ensure structured and controlled implementation of changes to minimize operational and customer impact. Identify, manage, and mitigate risks related to product transitions, including supply constraints, obsolescence, and capacity challenges.

• Continuous improvement

• Contribute to improving launch and lifecycle execution processes, including hypercare structure, tools, and ways of working.

• Support increased transparency, efficiency, and execution discipline across Operations.

What you bring

• Minimum 5-8 years of related professional experience

• Excellent project management skills and familiar with the use of Project Management Methodologies

• Good understanding of SCM Framework and Operations Structure

• Background in regulated industry will be an advantage

• Program Management or Agile Project Management certification considered an advantage

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

WSA is an equal-opportunity employer andcommitted to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.