Laboratory Support Technician (1-year contract)

Nestlé SA; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading food and beverage company is looking for a Laboratory Support Technician for a one-year contract in Singapore. The role involves managing customer inquiries, procurement, and administrative tasks, requiring a diploma in relevant scientific fields and knowledge of compliance standards. This is a great opportunity to join a dynamic team and contribute to quality management initiatives.

Qualifications

• Basic knowledge of Microsoft Office applications and SAP or LIMS is essential.
• Preferred candidates should have administrative experience and a laboratory internship.

Responsibilities

• Manage external customer inquiries and support ordering processes.
• Coordinate administrative activities including meetings and document management.
• Assist with procurement and inventory management.

Skills

Microsoft Office applications

SAP

LIMS

Multitasking

Education

Diploma in Chemistry

Diploma in Food Science

Diploma in Analytical Science

Job description

Press Tab to Move to Skip to Content Link

Laboratory Support Technician (1-year contract)

Type of contract: Permanent

Position Summary:

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestlé career empowers you to make an impact locally and globally, providing opportunities to stand out and grow both professionally and personally.

Main Responsibilities:

• Manage external customer/Non-Globe registration and support in ordering via the Commercial Portal.
• Generate quotes for analytical services for external customers.
• Issue analytical reports.
• Handle incoming calls and customer service inquiries.
• Coordinate administrative activities for NQAC (meetings, visitors, website).
• Maintain office and pantry supplies, providing administrative and secretarial support.
• Manage fixed assets for NQAC (registration, tracking, updates, disposal).
• Serve as the contact point for NQAC facilities.
• Support documentation system maintenance and updates.
• Ensure timely issuance of ISO reports.
• Update Pricelist for NQAC Singapore.
• Organize staff meetings, workshops, and events.
• Assist in Sample Handling: manage incoming parcels, sample grinding, and transferring as needed.
• Assist in Procurement: request quotations, generate PRs, follow up on POs and orders, and perform goods receipt in the system.
• Accept deliveries, manage stocks and storage.
• Manage consumables, plan inventory of AMM items.
• Ensure smooth procurement of supplies in compliance with standards.
• Respond promptly to customer emails and follow up on sample inquiries.
• Identify and assess customer needs to achieve satisfaction.
• Conduct behavior-based safety observations (BBSO) and participate in safety activities.
• Maintain a safe working environment.
• Participate in Safety, Quality Management, and Goal Alignment activities, representing the section.
• Contribute to operational reviews and continuous improvement initiatives, including root cause analysis and troubleshooting.
• Ensure proper maintenance of all equipment.
• Register, inventory, and dispose of fixed assets.
• Perform regular 5S activities.
• Assist in lean improvement projects to enhance cost efficiency, reduce labor hours, and improve workflow.
• Extend skills and competencies based on section needs.

Key Experiences and Skills:

• Basic knowledge of Microsoft Office applications and SAP or LIMS.
• Ability to multitask with minimal supervision.

Qualifications:

Diploma in Chemistry, Food Science, Analytical Science, or related scientific fields, with a preference for administrative experience.

Knowledge:

Graduate with laboratory internship or related work experience preferred. Experience in SAP, knowledge of Quality Systems, and GLP are advantageous.