Laboratory Support Technician

Nestlé; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

Nestlé Singapore invites a Lab Support Technician to join our Jurong site for a 1-year contract. You will handle external customer registrations, quotes, reports, and front-line service, while coordinating for NQAC administration and facilities.

Strong organizational skills and familiarity with SAP or LIMS and Microsoft apps are expected. You will support documentation, procurement, asset management, safety and quality initiatives, and ensure timely responses to customer inquiries in a

Qualifications

• Diploma in Chemistry, Food Science or related field; administration preferred.
• Experience with SAP or LIMS is advantageous.

Responsibilities

• Manage external customer/Non-Globe registration and support in ordering using Commercial Portal.
• Generate quotes for analytical service (external customers).
• Issuance of analytical reports.
• Manage incoming calls and customer service inquiries.
• Provide coordination for administration for NQAC (meeting, visitors, website).
• Provide administration and secretarial support to maintain office and pantry supplies.
• Fixed asset management for NQAC (Registration, tracking, updates and disposal).
• Manage and contact point for NQAC facilities.
• Support in documentation system maintenance and updates.

Skills

Multitasking

Microsoft Office

Education

Diploma in Chemistry, Food Science, Analytical Science or related field

Tools

SAP

LIMS

Job description

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

Position Snapshot

• Location: Jurong,Singapore
• Company: Nestle R&D, Singapore
• Job Type: Contract (1 year)

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

The Lab Support Technician responsibilities include:

• Manage external customer/Non-Globe registration and support in ordering using Commercial Portal.
• Generating quotes for analytical service (external customers).
• Issuance of analytical reports.
• Managing incoming calls and customer service inquiries.
• Provides coordination for administrative for NQAC (meeting, visitors, website).
• Provides administration and secretarial support to maintain office and pantry supplies.
• Fixed asset management for NQAC (Registration, tracking, updates and disposal)
• Manage of and contact point for NQAC facilities.
• Support in documentation system maintenance and updates

A day in the life of a Lab Support Technician...

• ISO reports issued timely.
• Updated Pricelist for NQAC Singapore
• Organize staff meetings, workshops and other events
• Assist in Sample Handling like Handling of incoming parcels of samples for laboratory analysis. Assist in sample grinding and sample transferring where needed.
• Assist in Procurement: Request for quotation, generate PR, follow up on PO and order status, GR in system
• Accept delivery of items, stocks keeping and storage
• Consumable management, planning and inventory of AMM items
• Ensure smooth procurement of consumables/office supplies needed in the section in accordance with compliance to standards.
• Timely responding to customers’ emails and follow up on sample enquiries.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Conduct behaviour base safety observation (BBSO) and taking part in assigned safety activities.
• Ensure compliance to safe working environment.
• Actively involved in activities of Safety, Quality Management, Goal Alignment which means being representative of the section in such activities.
• Takes part in operational reviews (Daily Operation Review) and other elements such as root cause analysis, standard routine etc. in order to continuously improve the quality system and the operational output (e.g. reporting and troubleshooting any deviation and abnormal results).
• Ensure all equipment are properly maintained.
• Fixed asset registration, inventory and disposal
• Regularly perform 5S
• Assist lean improvement projects/initiatives that aim to improve cost, labor hour and workflow.
• Extends skills and competencies according to section’s needs.

What Will Make You Successful...

• Basic knowledge in Microsoft apps and SAP or LIMS
• Able to multitask with minimal supervision

Qualifications

• Diploma in Chemistry, Food Science, Analytical Science or any science related field with preference in administration

Knowledge

• Graduates (preferably with laboratory internship experience or related work experience)
• Experience in SAP , knowledge of Quality System and GLP will be of added advantage