Lab Support Assistant

Marchwood Laboratory Services Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading laboratory services company in Singapore is seeking an entry-level candidate to handle customer enquiries and coordinate lab operations. The role involves managing customer data, logistics for sample collection, and assisting lab staff with administrative duties. Ideal for self-driven individuals with strong communication skills, training will be provided for those without prior experience.

Qualifications

• No prior work experience required; training will be provided.
• Entry-level candidates are welcome to apply.

Responsibilities

• Handle customer enquiries related to lab services.
• Coordinate job assignments with lab analysts.
• Manage registration and labeling of test samples.

Skills

Communication

Team Player

Self-Driven

Education

ITE qualification

Tools

Laboratory Equipment

Job description

Job Responsibility:-

Customer Enquiry Handling

• Address / Feedback customer enquiries related to Lab.

• Communicate customer special requirements to Internal Departments.

• Resolve issues related to report delivery and service quality.

Job Coordination & Communication

• Coordinate job assignments with Lab analysts and relevant departments.

• Manage customer data and job documentation (e.g. job sheets, COC forms).

• Handle logistics for sample collection and delivery.

• Oversee subcontracted tests, including PO preparation etc.

Incoming Registry and Lab Administration

• Manage registration and labeling of test samples.

• Support lab staff with sample distribution and testing requirements.

• Assist Managers and Section Heads with general lab admin duties.

• Ensure clear communication of testing requirements across teams.
  

Job Requirement:-

1. ITE qualification and above, with or without a related field of study

2. No prior work experience required — training will be provided

3. Entry-level candidates are welcome to apply

4. Experience in using basic laboratory equipment is an added advantage

5. Must be self-driven, a good team player, and possess strong communication skills.