L1 System Engineer

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in Singapore seeks an IT Support Specialist for 24x7 Data Center operations. The role includes troubleshooting, user support, and implementing changes while managing a rotating shift schedule. Candidates should have a diploma in IT or equivalent, with relevant experience and preferably certifications in Microsoft or ITIL.

Qualifications

• At least a Diploma in Computer Science/Electronics/IT or equivalent.
• Minimum 1 year of relevant working experience in IT infrastructure operation.

Responsibilities

• Provide 24 x 7 support for Data Center, assist with incidents, and escalate unsolvable problems.
• Maintaining and updating user account information, applying OS updates, and integrating new technologies.

Skills

Linux

Unix

Active Directory

DNS

Microsoft Azure Stack

Microsoft Windows 2016-2022

Commvault Backup and Recovery

Symantec Endpoint Protection

Education

Diploma in Computer Science/Electronics/IT

Tools

Microsoft Certification

ITIL certification

Job description

Job Responsibilities:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of atemporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/orSoftware Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resettingpasswords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support
  

Period:

• 1 year outsourced contract

Working Hours:

• 12 hours rotating shift(work 2 days, rest 2 days) (8pm-8am or 8am-8 pm)

Salary:

• Up to $3800 + Shift allowance $350

Working Location:

• Ang Mo Kio

Job Requirements:

• Possess at least a Diploma in ComputerScience/Electronics/IT or equivalent

• Minimum 1 year of relevantworking experience in ITinfrastructure operation

Special Knowledge or Skills:

• Preferably with Microsoft Certification and/or ITIL certification.

• Good Knowledge of following products will be advantageous:

• -Linux

• -Unix

• -Active Directory/DNS

• -Microsoft Azure Stack

• -Microsoft Windows 2016-2022

• -Commvault Backup and Recovery

• -Symantec Endpoint Protection

• ITIL certification will be an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail](Registration no:R1332758)

Please ensure that applications sent through email areno bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd(EA License Number:97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183| W:www.successhrc.com.sg