L1 Network Engineer (CCNA / Standby required / 5 Days)

AlpSoft Technologies Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Network and Security Manager to oversee infrastructure, respond to incidents, and ensure compliance with security protocols. The ideal candidate will have a diploma in IT, extensive experience in network management, and relevant certifications. Strong decision-making skills and the ability to work under pressure are essential for this role, which also requires potential standby duties.

Qualifications

• Minimum of 3–5 years managing network/security infrastructure.
• ITIL, CCNA or equivalent for Level 1; ITIL, CCNP, CompTIA Security+ for Level 2.
• Must be independent yet a team player, able to work on standby.

Responsibilities

• Support and manage network devices including routers and firewalls.
• Perform day-to-day operations and incident responses.
• Provide reports on network performance and compliance.

Skills

Problem Solving

Decision Making

Technical Knowledge

Communication

Interpersonal Skills

Education

Diploma in Information Technology or related field

Job description

Responsibilities:

• Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.

• Perform day-to-day network and security operations, including monitoring and managing network infrastructure.

• Respond to network incidents according to severity levels and meet service level requirements.

• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.

• Adhere to incident management workflows and procedures.

• Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.

• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.

• Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.

• Participate in transition planning and support the onboarding of network and security systems.

• Ensure compliance with company policies, information security guidelines, and health and safety regulations.

• Provide continuous training to enhance knowledge and skills in network administration and management.

Qualifications:

• Diploma in Information Technology or a related field.

• Minimum of 3–5 years of experience in managing network and security infrastructure, depending on role level (Level 1: 3 years; Level 2: 5 years).

• Certification:

  Level 1: ITIL certified, CCNA or equivalent network certifications.

  Level 2: ITIL certified, CCNP or equivalent network certifications, CompTIA Security+ or equivalent security certifications.

• Strong technical knowledge of network and security systems.

• Excellent problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

• Ability to work on standby, including nights, weekends, and holidays.

• On standby and contactable 24/7 for support and escalation.