KYC Operations Specialist - Onboarding (Contract l Bank | $6k)

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading digital wholesale bank in Singapore is seeking a KYC Operations Specialist to ensure regulatory compliance while enhancing customer experience. The role encompasses documentation review, transaction monitoring, and active collaboration across compliance and operations teams. Candidates should possess extensive experience in KYC/AML regulations and have a proactive, detail-oriented approach to their work.

Qualifications

• Minimum 6 years of KYC/AML experience in Corporate Banking.
• Excellent knowledge of Singapore AML/CFT regulations.
• Self-motivated with strong organizational skills.

Responsibilities

• Engage customers to obtain KYC information and documents.
• Investigate transaction monitoring alerts.
• Conduct background checks and assign appropriate AML risk ratings.

Skills

Organizational skills

Proactive

Collaborative

Analytical skills

Education

Bachelor’s degree in Business Administration/Banking/Accounting/Finance

Job description

Overview:
Join one of Singapore’s pioneering digital wholesale banks fully regulated by MAS, where we’re transforming financial services for SMEs. As a KYC Operations Specialist, you’ll play a key role in ensuring the integrity of our onboarding and monitoring processes, balancing customer experience with strong regulatory compliance.

Responsibilities:

Documentation Review

• Engage customers to obtain KYC information and documents
• Address customer queries while maintaining a professional, service-oriented approach
• Review documentation to ensure completeness and compliance with regulatory requirements

Screening

• Assess screening alerts and perform mitigations during onboarding and monitoring
• Conduct adhoc screenings when necessary
• Liaise with customers to resolve screening-related alerts

Periodic/Event-Driven Reviews

• Conduct background checks and interviews with customers
• Analyze customer businesses and assign appropriate AML risk ratings

Transaction Monitoring

• Investigate transaction monitoring alerts and assess responses
• Communicate with customers to obtain clarifications or supporting documents
• Escalate or close alerts based on completeness and risk

Other Responsibilities

• Participate in process improvement and system enhancement projects, including UAT
• Coordinate closely with Compliance, AML, and Operations teams for daily issue resolution
• Handle urgent requests and assist in ad-hoc projects
• Perform QA/QC checks and handle offboarding processes
• Track Book of Work progress and support MI reporting

Requirements:

• Bachelor’s degree in Business Administration/Banking/Accounting/Finance, or any relevant field.
• Minimum 6 years of KYC/AML experience in Corporate Banking with exposure in client-facing roles.
• Excellent knowledge of Singapore AML/CFT regulations and MAS guidelines.
• Self-motivated with strong organizational and prioritization skills.
• Proactive, collaborative, and able to work independently under minimal supervision.
• Entrepreneurial mindset with a focus on continuous improvement.

Interested candidates may send in their resume and cover letter directly to [e-mail] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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