KYC Analyst (English & Mandarin Speaking) | Singapore, SG

eClerx Private Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial services company is seeking a KYC Analyst fluent in English and Mandarin to join its AML Specialist team in Singapore. The role involves ensuring compliance in client periodic reviews, collaborating with key stakeholders, and managing complex due diligence cases. Ideal candidates will have a Bachelor's degree in banking/finance and at least one year of KYC operations experience, with strong skills in stakeholder management and compliance processes.

Qualifications

• Minimum of 1 year of hands-on experience in KYC operations, specifically within Private Banking or Private Wealth Management.
• Strong KYC/AML expertise with knowledge of AML CDD policy standards.
• Excellent command over documentation standards and drafting clear KYC summaries.

Responsibilities

• Own and manage the end-to-end KYC process, ensuring compliance with policies.
• Review and validate client documentation, conduct necessary screenings.
• Collaborate closely with Relationship Managers and other front-office teams.

Skills

Stakeholder management

Excellent communication

Team collaboration

KYC/AML expertise

Analytical skills

Education

Bachelor’s Degree in banking/finance

Tools

KYC-related platforms

Job description

KYC Analyst (English & Mandarin Speaking)

KYC Analyst (English & Mandarin Speaking)

KYC Analyst (English & Mandarin Speaking)

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Type: Full-time

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Summary

As a member of the KYC/AML Specialist team, you will serve as a key liaison between client relationship teams and AML Refresh Operations, ensuring end-to-end management of client periodic reviews for the Private Banking and Private Wealth Management business line. Your role will involve collaborating with sales, banking, and markets teams to oversee a portfolio of client refreshes, track pending requirements, perform screening, and resolve operational or compliance-related escalations.

Responsibilities

• Serve as the KYC subject matter expert (SME), supporting Client Advisors (CAs) and Market Team Heads (MTHs) on complex due diligence cases and regulatory requirements
• Own and manage the end-to-end KYC process, including periodic reviews, onboarding, and trigger events, ensuring completeness, accuracy, and compliance with internal policies and APAC regulatory guidelines
• Support the team in addressing volume surges in Periodic KYC Reviews (PKRs) and collaborate effectively with the Front Service Office (FSO) in Singapore
• Review and validate client documentation, conduct screening, and secure necessary approvals from Compliance and Business stakeholders
• Support a culture of teamwork and collaboration focused on goals and delivery
• Adhere to standards for timeliness and accuracy of AML CDD case completion
• Collaborate closely with Relationship Managers (RMs), and other front-office teams to guide them through KYC requirements, explain policy rationale, and ensure efficient collection of necessary client documentation
• Contribute actively to KYC process improvement initiatives, offering ideas and feedback to drive greater efficiency, quality, and automation.
• Establish and maintain relationships with key stakeholders across departments
• Assist in tracking both Annual refresh population and other KYC-related populations in partnership with the coverage team
• Ensure all refresh cases are completed accurately, efficiently, and in full compliance with regulatory and internal policy requirements
• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• Bachelor’s Degree in a banking / finance with a Minimum of 1 plus years of hands-on experience in KYC operations, specifically within Private Banking or Private Wealth Management
• Strong KYC/AML expertise, with experience in AML CDD policy standards and industry practices in AML CDD
• Excellent stakeholder management and interpersonal skills, with the ability to work across teams and communicate with colleagues at various levels
• Experience in a client-facing or direct client interaction capacity (related to KYC data gathering, remediation, or query resolution)
• Excellent command over documentation standards, SoW narratives, and justification of risk decisions
• Ability to multi-task, work independently, and establish a cooperative and collaborative working relationship
• Excellent Written and Verbal communication, especially in drafting clear, structured KYC summaries and providing well-reasoned recommendations.
• Experienced in PKR KYC/AML operating processes, with knowledge of regulatory requirements for APAC (MAS, HKMA), including specific regulatory nuances and client segments
• PKR experience must be with private banks. Preference for those who have worked for private bank in SG or HK
• Proven track record in handling complex client structures, including trusts, offshore entities, and high-risk profiles.
• Proficient in using KYC-related platforms and tools (e.g., CAWB, CBD, AppSuite, Cosima, Factiva, Lexis Nexis), with a strong willingness to adapt to new technologies and systems
• Understanding of the operational aspects of products and services used by Banking clients

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